Genesys Cloud CX: Scripting Certification

Here you have the best Genesys GCX-SCR practice exam questions

You have 60 total questions to study from
Each page has 5 questions, making a total of 12 pages
You can navigate through the pages using the buttons at the bottom
This questions were last updated on December 21, 2025
This site is not affiliated with or endorsed by Genesys.

Question 1 of 60

The ___________ tab in the right pane lists the errors in the script and helps you to locate them.

Validation

Actions

Debug

Container

Correct Answer: A

Question 2 of 60

You can modify the data type of a variable once it has been created.

True

False

Correct Answer: B

Question 3 of 60

Which of the following statements about templates in scripting are true? (Choose two.)

Script templates are entire scripts that have been packaged for reuse.

Use a component template when you create a new script.

A script template contains a single saved component such as text, or a layout of components such as a horizontal stack container.

Component templates are parts of a page that you can reuse in other scripts.

Correct Answer: A, D

Question 4 of 60

Richard is assigned the task of creating custom Outbound Campaign scripts. He wants to display the current value of the customer's first name on the script page. Help him by choosing the correct syntax.

{(Outbound.First Name)}

((Outbound.First Name))

Outbound.First Name

Correct Answer: D

Question 5 of 60

Using the ___ action in the call flow, you can transfer data to Scripts.

Get Participant data

Call data action

Set Participant data

Update data

Correct Answer: C