Genesys Cloud CX: Scripting Certification

Here you have the best Genesys GCX-SCR practice exam questions

You have 60 total questions to study from
Each page has 5 questions, making a total of 12 pages
You can navigate through the pages using the buttons at the bottom
This questions were last updated on October 25, 2025
This site is not affiliated with or endorsed by Genesys.

Question 1 of 60

Using the ___ action in the call flow, you can transfer data to Scripts.

Get Participant data

Call data action

Set Participant data

Update data

Correct Answer: C

Question 2 of 60

You are an outbound admin and required to configure a script to allow agents to create a contact in the contact list. Select the correct sequence.
1. Associate a contact list with the script.
2. Create a Script.
3. Invoke the "Outbound Create Contact" action with appropriate variables.
4. Enable Outbound features.

2,4,1,3

2,3,4,1

1,2,3,4

2,4,3,1

Correct Answer: A

Question 3 of 60

Select the categories of Prompts in Architect. (Choose two.)

User

Data

System

Correct Answer: A, D

Question 4 of 60

Debbie is the admin for two Genesys Cloud CX organization(s) (Org A and Org B) and is responsible for creating scripts. Both organizations have similar script layout(s). Select the correct statement that applies to this scenario.

It is not possible to share a script between the organizations.

Export the script templates from Org A and import them into Org B.

Export the scripts from Org A and import them into Org B.

Export the component templates from Org A and import them into Org B.

Correct Answer: C

Question 5 of 60

Select the correct tab to add multiple pages to your script.
Exam GCX-SCR: Question 5 - Image 1

Correct Answer: B