Genesys Cloud Certified Professional – Reporting and Analytics

Here you have the best Genesys GCP-GC-REP practice exam questions

  • You have 35 total questions to study from
  • Each page has 5 questions, making a total of 7 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on October 27, 2025
  • This site is not affiliated with or endorsed by Genesys.
Question 1 of 35
Which definition matches the performance view for Agents?
    Correct Answer: C

Question 2 of 35
Which of the following report is used to measure the time an agent spent not responding to alerting interactions and idle?
    Correct Answer: B

Question 3 of 35
Which view displays current metrics and information about the queues if you have a membership?
    Correct Answer: A

Question 4 of 35
What will be the agent’s user status in the interaction view when you change an agent’s queue status from On Queue to Off Queue?
    Correct Answer: D

Question 5 of 35
Sam wants to install the reporting app on his iPad for accessing the metrics. Help him by choosing the right one.
    Correct Answer: D