ITIL 4 Specialist: Collaborate, Assure and Improve

Here you have the best ITIL ITIL 4 Specialist Collaborate Assure and Improve practice exam questions

You have 60 total questions across 12 pages (5 per page)
These questions were last updated on February 15, 2026
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Question 1 of 60

An organization’s relationship manager has successfully established relationships with its suppliers.
What else should the relationship manager focus on?

Relationships with internal customers

Relationships between the suppliers

Defining the organization’s strategy

Defining the organization’s approach to operations

Question 2 of 60

How should an organization’s relationship management practice interface with its supplier management practice?

The relationship management practice should base its approach to relationships on the details in the suppliers’ contracts

The relationship management practice teams should organize training sessions for their staff on how to manage suppliers’ contracts

The supplier management practice should follow the relationship management guidance when managing relationships with suppliers

The relationship management practice should follow the supplier management guidance when defining types of relationship

Question 3 of 60

What is the type of relationship that exists between an organization and an external auditing body?

Service relationship

Non-service relationship

Business associate

Partnership

Question 4 of 60

An IT department within an organization aims to have deeper partnerships with other organizational departments which consume IT services.
Which characteristic of the organization will contribute to this?

The IT department will be agile in development and management

The IT service delivery teams and application development will be outsourced

The IT service delivery teams will remain in the organization, but software development will be outsourced

The IT department will have a basic relationship with the organization’s business units

Question 5 of 60

A service provider has made some adaptations to one of its services to offer to a customer.
What type of relationship is indicated by this?

Basic relationship

Cooperative relationship

Partnership

Business friend

About the ITIL ITIL 4 Specialist Collaborate Assure and Improve Certification Exam

About the Exam

The ITIL ITIL 4 Specialist Collaborate Assure and Improve (ITIL 4 Specialist: Collaborate, Assure and Improve) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 60 practice questions across 12 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our ITIL 4 Specialist Collaborate Assure and Improve questions are regularly updated to reflect the latest exam objectives.