Certified User Experience Designer

Here you have the best Salesforce Certified User Experience Designer practice exam questions

You have 60 total questions across 12 pages (5 per page)
These questions were last updated on February 6, 2026
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Question 1 of 60

A UX Designer is attending a sprint planning session as part of their team's Agile ceremonies.
Which methodology could the designer be asked to use to roughly estimate the work required for each item?

Prioritization Matrix

Sprint Backlogging

T-shirt Sizing

Suggested Answer: C

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Question 2 of 60

Service agents are complaining that the new custom object to track reservations has too many fields and is cluttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?

Flow Builder

In-App Guidance

Dynamic Forms

Suggested Answer: C

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Question 3 of 60

During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar. What should be done to improve their experience?

Add the reports to Global Actions for quick access from any page.

Schedule the reports to be emailed daily.

Update the Home page with access to commonly used reports.

Suggested Answer: C

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Question 4 of 60

Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated.
In what way could confirmation bias be avoided?

Ask open-ended questions staying away from questions regarding feelings

Ask specific questions about known pain points to confirm your hypothesis

Ask users to explore the application without specific questions regarding which tasks to perform

Suggested Answer: C

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Question 5 of 60

Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?

Utility bar with embedded video

Docked prompt using In-App Guidance

Custom home page component that loads a video resource

Suggested Answer: C

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About the Salesforce Certified User Experience Designer Certification Exam

About the Exam

The Salesforce Certified User Experience Designer (Certified User Experience Designer) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 60 practice questions across 12 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our Certified User Experience Designer questions are regularly updated to reflect the latest exam objectives.