A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
Question 2 of 111
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
Question 3 of 111
A business has the following requirements:
To display cases for an account -
The user should see all of the cases on the canvas
The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
Question 4 of 111
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
Start a process to retrieve plan consumption data
Create a new case -
Open a promotions web page -
Change the SIM card -
Which combination should the consultant use in designing the solution?
Question 5 of 111
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
Allow the user to enter contact and address informationRequire the user to enter age, gender, and optionally income bracketCompute a discount percentage per product based on the customer data providedSave the list of suggested products including discountsWhich tools should the consultant use to design a solution that meets these requirements? (Choose three.)
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07
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Honestly, I had already gone through the official documentation quite thoroughly, but still didn't feel fully confident going in. This helped things finally click for me. I realized I knew the material, but just hadn't connected all the pieces yet.
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Archie Hopkins
United States
I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
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United States
Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
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A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.
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