Certified AI Specialist

Here you have the best Salesforce Certified AI Specialist practice exam questions

You have 118 total questions across 24 pages (5 per page)
These questions were last updated on February 5, 2026
This site is not affiliated with or endorsed by Salesforce.

Question 1 of 118

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.

Opportunity Products -

Events near the customer -

Tone and voice examples -
How should the AI Specialist obtain related items?

A.

Call a prompt initiated flow to fetch and ground the required data.

B.

Utilize a standard email template and manually insert the required data fields.

C.

Create a flex template that takes the records in question as inputs.

Suggested Answer: A

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Question 2 of 118

Universal Containers (UC) recently rolled out Einstein Generative AI capabilities and has created a custom prompt to summarize case records. Users have reported that the case summaries generated are not returning the appropriate information.
What is a possible explanation for the poor prompt performance?

A.

The Einstein Trust Layer is incorrectly configured.

B.

The data being used for grounding is incorrect or incomplete.

C.

The prompt template version is incompatible with the chosen LLM.

Suggested Answer: B

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Question 3 of 118

An administrator wants to check the response of the Flex prompt template they’ve built, but the preview button is greyed out.
What is the reason for this?

A.

A merge field has not been inserted in the prompt.

B.

The records related to the prompt have not been selected.

C.

The prompt has not been saved and activated.

Suggested Answer: B

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Question 4 of 118

Universal Containers (UC) wants to offer personalized service experiences and reduce agent handling time with AI-generated email responses, grounded in Knowledge base.
Which AI capability should UC use?

A.

Einstein Email Replies

B.

Einstein Generative Service Replies for Email

C.

Einstein Service Replies for Email

Suggested Answer: C

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Question 5 of 118

An AI Specialist configured Data Masking within the Einstein Trust Layer.
How should the AI Specialist begin validating that the correct fields are being masked?

A.

Use a Flow-based resource in Prompt Builder to debug the fields merge values using Flow Debugger.

B.

Enable the collection and storage of Einstein Generative AI Audit Data on the Einstein Feedback setup page.

C.

Request the Einstein Generative AI Audit Data from the Security section of the Setup menu.

Suggested Answer: B

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About the Salesforce Certified AI Specialist Certification Exam

About the Exam

The Salesforce Certified AI Specialist (Certified AI Specialist) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 118 practice questions across 24 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our Certified AI Specialist questions are regularly updated to reflect the latest exam objectives.