Certified Implementation Specialist - Service Mapping

Here you have the best ServiceNow CIS-SM practice exam questions

  • You have 60 total questions across 12 pages (5 per page)
  • These questions were last updated on February 2, 2026
  • This site is not affiliated with or endorsed by ServiceNow.
Question 1 of 60
Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)
Suggested Answer: A, B, C, D

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Question 2 of 60
Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?
Suggested Answer: B

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Question 3 of 60
How many ServiceNow instances can one MID Server connect to?
Suggested Answer: A

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Question 4 of 60
When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?
Suggested Answer: B

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Question 5 of 60
To begin the configuration of tag-based services, tag values must be defined where?
Suggested Answer: A

To begin the configuration of tag-based services, tag values must be defined in tag categories. Tag categories are used to group and organize tags systematically, enabling efficient and effective tag-based service implementation.

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About the ServiceNow CIS-SM Certification Exam

About the Exam

The ServiceNow CIS-SM (Certified Implementation Specialist - Service Mapping) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 60 practice questions across 12 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our CIS-SM questions are regularly updated to reflect the latest exam objectives.