Certified Implementation Specialist – Hardware Asset Management

Here you have the best ServiceNow CIS-HAM practice exam questions

  • You have 188 total questions across 38 pages (5 per page)
  • These questions were last updated on February 16, 2026
  • This site is not affiliated with or endorsed by ServiceNow.
Question 1 of 188
What are the three tiers of Lifecycle Management? (Choose three.)
Answer

Suggested Answer

The suggested answer is C, D, E.

The three tiers of Lifecycle Management are: 1) Know what you have: This involves having trustworthy data and understanding the assets within the organization. 2) Improve management controls: This focuses on practical management to drive immediate benefits. 3) Improve efficiency: This involves operational integration to enhance efficiency and effectiveness through better integration with existing assets.

Community Votes9 votes
CDESuggested
78%
ADE
22%
Question 2 of 188
Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?
Answer

Suggested Answer

The suggested answer is C.

The itil role in ServiceNow is designed to enable users to perform actions related to incident, problem, change, and configuration management. This is a fundamental role within IT Service Management (ITSM) processes.

Community Votes2 votes
CSuggested
100%
Question 3 of 188
Which plugins for asset management functionality are inactive by default? (Choose three.)
Answer

Suggested Answer

The suggested answer is B, C, E.

The plugins for asset management functionality that are inactive by default are Hardware Asset Management, Procurement, and Cost Management. These plugins are additional functionalities that are not enabled in a base ServiceNow instance without further configuration or licensing.

Community Votes8 votes
BCESuggested
100%
Question 4 of 188
What is the third tier of the capability blueprint?
Answer

Suggested Answer

The suggested answer is D.

The third tier of the capability blueprint is Operational Integration. This tier focuses on improving efficiency and effectiveness by integrating various processes such as request, procurement, and IT Service Management.

Community Votes3 votes
DSuggested
100%
Question 5 of 188
Which is NOT a component of a hardware asset's lifecycle?
Answer

Suggested Answer

The suggested answer is C.

A hardware asset's lifecycle typically includes stages such as request, procure, receive, and dispose. These stages cover the initiation, acquisition, receipt, and end-of-life disposal of the hardware. 'Consume' refers to the usage or consumption of resources, which is not a formal stage in the lifecycle of hardware assets.

Community Votes2 votes
CSuggested
100%

About the ServiceNow CIS-HAM Certification Exam

About the Exam

The ServiceNow CIS-HAM (Certified Implementation Specialist – Hardware Asset Management) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 188 practice questions across 38 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our CIS-HAM questions are regularly updated to reflect the latest exam objectives.