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Microsoft MS-740

Troubleshooting Microsoft Teams

Verified practice questions with detailed answers, clear explanations, and community discussion.

  • 125

    questions

  • 8 days ago

    last updated

  • 4.8/5

    overall rating

Question 1 of 125

A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.

An auto attendant is not able to forward calls to external numbers.

What should you do?

Answer choices
Show answer

Correct answer: B

To forward calls to an external number, the resource account associated with the auto attendant must have the capability to make external calls. This requires the resource account to have an associated calling plan, enabling it to connect to external phone numbers. Assigning a new auto-attendant number or configuring external sharing settings will not address the issue of allowing the auto attendant to make external calls. Therefore, purchasing and assigning a calling plan to the associated resource account is the correct solution.

Community votes

4 votes

BSuggested

100%

Question 2 of 125

A ExamTopics company limits users that are authorized to create Microsoft 365 groups.

A user reports that they do not have the option to create new teams in the Microsoft Teams app.

You need to ensure that the user can create teams.

What should you do?

Answer choices
Show answer

Correct answer: C

To ensure that the user can create teams in the Microsoft Teams app, you need to add the user to a security group. In Microsoft 365, the ability to create new teams is typically controlled by membership in specific security groups that are authorized to create Microsoft 365 groups. By adding the user to the appropriate security group, you grant them the necessary permissions to create new teams.

Community votes

11 votes

CSuggested

100%

Question 3 of 125

You are administering a Microsoft Teams environment for a company.

A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.

You need to retrieve the resources for the producer.

Where should you look for the resources?

Answer choices
Show answer

Correct answer: D

To retrieve resources like the recording, attendee engagement report, and Q&A report for a live event in Microsoft Teams, you should look in the Teams admin center. The Teams admin center provides detailed analytics and reports specifically for live events, including access to associated files such as recordings and reports.

Community votes

14 votes

DSuggested

100%

Question 4 of 125

An organization's users work with third-party apps in Microsoft Teams.

New employees are not able to find and install third-party apps.

You need to resolve the issue.

What should you do?

Answer choices
Show answer

Correct answer: B

The issue described involves new employees who are not able to find and install third-party apps in Microsoft Teams. This indicates that the problem is likely related to the app permission policies assigned specifically to new employees, rather than an organization-wide setting. Assigning an app permission policy that allows third-party apps to these new employees will resolve the issue and enable them to access the third-party apps, while the existing settings for the organization continue to apply for other users.

Community votes

13 votes

BSuggested

92%

A

8%

Question 5 of 125

User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.

User2 is unable to make any changes to the document.

You need to determine the root cause of the issue.

What is the cause?

Answer choices
Show answer

Correct answer: D

The cause of the issue is that User2 has view-only permissions for the document. When a file is shared during a Microsoft Teams chat session, the default permission usually allows others to view the document unless specifically granted editing rights. Therefore, User2 is unable to make any changes because they only have permission to view the document.

Community votes

12 votes

DSuggested

100%

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Charles Sirois
Canada
As this was my first certification exam, I was understandably nervous about what to expect. These study materials made the preparation process much easier, and many of the questions closely reflected those on the actual exam.
Lance Chambers
United States
Wasted about a month going through the free dump sites scattered all over reddit, half the answers were wrong and the other half were for a version of the exam that doesn't even exist anymore. Eventually gave in and paid the small fee here, and the difference was night and day.
Alisha Kelly
Italy
Honestly, I had already gone through the official documentation quite thoroughly, but still didn't feel fully confident going in. This helped things finally click for me. I realized I knew the material, but just hadn't connected all the pieces yet.
Casper Claassen
Netherlands
Used this along with Microsoft Learn and the combo worked really well. The practice questions made the stuff I'd read actually stick. Passed first attempt, no complaints from me.
Gabriele Ghesla
Italy
The content is accurate and clearly presented, and it's more affordable than competitors. The team has been incredibly responsive whenever I've had an issue, and they've been open to small changes that improve the platform.
Morgan Farmer
United Kingdom
I don't usually leave reviews, but this one felt worth sharing. The questions were quite close to what actually appeared on the exam, more than I expected. I spent about a week going through the material before my test, and it helped me feel more prepared.
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I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
Nancy Mcbride
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Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
Neil Savage
United States
A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.
Morgan Farmer
United Kingdom
I don't usually leave reviews, but this one felt worth sharing. The questions were quite close to what actually appeared on the exam, more than I expected. I spent about a week going through the material before my test, and it helped me feel more prepared.
Remi Nuyts
United States
Passed ITIL 4 Foundation with 87%. Material was enough by itself.
Archie Hopkins
United States
I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
Nancy Mcbride
United States
Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
Neil Savage
United States
A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.

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