Microsoft Teams Voice Engineer

Here you have the best Microsoft MS-720 practice exam questions

You have 137 total questions across 28 pages (5 per page)
These questions were last updated on February 18, 2026
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Question 1 of 137

Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?

the Conference bridges node under Meetings

the Networks & locations node under Locations

the Phone numbers node under Voice

the Auto attendants node under Voice

Question 2 of 137

Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?

Run the New-CsOnlineVoiceRoutingPolicy cmdlet.

From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.

From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.

Run the Set-CsTenantDialPlan cmdlet.

Question 3 of 137

You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?

Assign a dial plan to User1.

Assign a phone number to User1.

Enable hosted voicemail for User1.

Enable Enterprise Voice for User1.

Question 4 of 137

Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)
Exam MS-720: Question 4 - Image 1

You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Assign Policy2 to all users.

In the Global (Org-wide default) policy, set Allow call park to Off.

Create a new call park policy named Policy2 and set Allow call park to Off.

Assign Policy1 to the Help Desk group.

Assign the Global (Org-wide default) policy to the users in the Help Desk group.

Create a new call park policy named Policy1 and set Allow call park to On.

Question 5 of 137

You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?

an emergency calling policy

a calling policy

an emergency call routing policy

a voice routing policy

About the Microsoft MS-720 Certification Exam

About the Exam

The Microsoft MS-720 (Microsoft Teams Voice Engineer) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 137 practice questions across 28 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our MS-720 questions are regularly updated to reflect the latest exam objectives.