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Microsoft MS-720

Microsoft Teams Voice Engineer

Verified practice questions with detailed answers, clear explanations, and community discussion.

  • 137

    questions

  • 2 days ago

    last updated

  • 4.8/5

    overall rating

Question 1 of 137

Your company has a main office in Dallas.

The company has a Microsoft Teams Phone deployment.

Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.

In the Microsoft Teams admin center, you get a number in the Dallas area code.

You need to assign the new Dallas number as the default audio conferencing bridge.

What should you configure in the Microsoft Teams admin center?

Answer choices
Show answer

Correct answer: A

To assign a new default audio conferencing bridge number in Microsoft Teams, you need to configure the Conference bridges node under Meetings. This is where you manage settings related to the audio conferencing bridge, including assigning new phone numbers as default.

Community votes

6 votes

ASuggested

100%

Question 2 of 137

Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.

The company recently opened an office in a new country.

You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.

What should you do?

Answer choices
Show answer

Correct answer: B

To create a new tenant dial plan that meets the unique dialing requirements of a new country, you should use the Microsoft Teams admin center. Navigate to Voice, then Dial plan, and select Add. This allows you to configure the necessary settings for the new dial plan directly through the admin interface, which is designed to manage such tasks efficiently.

Community votes

10 votes

BSuggested

100%

Question 3 of 137

You have a Microsoft Teams Phone deployment that uses Direct Routing.

You create a new Teams user named User1.

You need to enable User1 as an agent in a call queue.

What should you do first?

Answer choices
Show answer

Correct answer: D

To enable a user as an agent in a Microsoft Teams call queue, it's necessary for the user to have the Enterprise Voice functionality enabled. This allows the user to handle PSTN connectivity, which is required for participating in call queues. Assigning a dial plan or a phone number, or enabling voicemail is not sufficient for this purpose. Hence, the first action should be enabling Enterprise Voice for User1.

Community votes

1 vote

DSuggested

100%

Question 4 of 137

Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)

Exam MS-720: Question 4 - Image 1

You have a Microsoft 365 group named Help Desk.

You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Answer choices
Show answer

Correct answers: B, D, F

To ensure that only the Help Desk group can use call park while minimizing policies and administrative effort, follow these steps: First, set the Global (Org-wide default) policy to disable call park for all users by turning Allow call park Off. This action stops the general availability of call park. Next, create a custom policy (Policy1) that allows call park (turning Allow call park On). Finally, apply this custom policy (Policy1) exclusively to the Help Desk group. This ensures that only the Help Desk group can use call park, while others are restricted.

Question 5 of 137

You have a Microsoft Teams Phone deployment.

You are configuring emergency services for Direct Routing.

You need to notify a group of users when an emergency number is dialed.

What should you configure in the Microsoft Teams admin center?

Answer choices
Show answer

Correct answer: A

To notify a group of users when an emergency number is dialed in Microsoft Teams Phone with Direct Routing, you need to configure an emergency calling policy. This policy allows administrators to set up notifications for specific users or groups when an emergency call is made. These notifications can be sent via Teams chat messages or by conferring users into the emergency call. Other policies like calling policy, emergency call routing policy, and voice routing policy do not serve the specific purpose of notifying users about emergency calls.

Community votes

21 votes

ASuggested

90%

C

10%

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Wasted about a month going through the free dump sites scattered all over reddit, half the answers were wrong and the other half were for a version of the exam that doesn't even exist anymore. Eventually gave in and paid the small fee here, and the difference was night and day.
Alisha Kelly
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Honestly, I had already gone through the official documentation quite thoroughly, but still didn't feel fully confident going in. This helped things finally click for me. I realized I knew the material, but just hadn't connected all the pieces yet.
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Morgan Farmer
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I don't usually leave reviews, but this one felt worth sharing. The questions were quite close to what actually appeared on the exam, more than I expected. I spent about a week going through the material before my test, and it helped me feel more prepared.
Remi Nuyts
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Archie Hopkins
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I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
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Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
Neil Savage
United States
A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.

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