Microsoft Dynamics 365 for Marketing

Here you have the best Microsoft MB2-719 practice exam questions

You have 48 total questions to study from
Each page has 5 questions, making a total of 10 pages
You can navigate through the pages using the buttons at the bottom
This questions were last updated on October 30, 2025
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Question 1 of 48

You need to set up a new customer journey.
Which action can you perform?

Add a marketing form as a child tile to a marketing email message.

Add a marketing email message as a child tile to an event.

Add a survey as a child tile to a marketing email message.

Add a marketing email message as a child tile to a marketing page.

Correct Answer: C

Question 2 of 48

You need to send a commercial marketing email.
Which two dynamic fields are required? Each correct answer presents part of the solution.

Physical Mailing Address

Customer First Name

View in Browser

Subscription Center

Customer Email Address

Correct Answer: A, D

Question 3 of 48

You plan to publish a customer journey.
You need to ensure that the journey includes all required content and settings.
Which option on the Customer journey command bar should you use?

Save as Template

Test

Flows

Check for Errors

Correct Answer: D

Question 4 of 48

You are creating an email template.
Which two content blocks can you add? Each correct answer presents a complete solution.

button

media

survey

HTML

Correct Answer: A, C

Question 5 of 48

You observe that some marketing emails that are part of customer journeys are not sent out. Information about the emails displays in Customer Journey Blocked
Email Insights.
You need to determine the cause for the issue.
What are three possible reasons why the emails are not sent? Each correct answer presents a complete solution.

A Dynamics 365 internal error prevents email sends.

The contact has unsubscribed from receiving marketing emails.

The contact has been added to a suppression segment.

The contact record has a lowered General Data Protection Regulation (GDPR) consent level.

The contact's email server was not online when the email was sent.

Correct Answer: B, C, D