Microsoft Dynamics 365 Customer Engagement Core

Here you have the best Microsoft MB-200 practice exam questions

You have 126 total questions across 26 pages (5 per page)
These questions were last updated on February 12, 2026
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Question 1 of 126

You are a Dynamics 365 for Customer Service system administrator.
Compliance standards require that entities and fields with Auditing set to On are recorded. You have configured all settings to the default settings and have set
Global Auditing to On.
You need to verify compliance standards.
Which data items will be included in the audit log?

Microsoft Office 365 activities

all entities and fields

entities and fields with auditing enabled

user access information only

Question 2 of 126

A company identifies a new opportunity.
Sales associates must collaborate to convert the opportunity to a sale. All associates have access to Microsoft SharePoint, but some associates do not have access to Dynamics 365 for Sales.
You need to ensure that users can collaborate on a single platform that directly integrates with Dynamics 365 data.
Which tool should you use?

Question 3 of 126

You are a Dynamics 365 for Customer Service system administrator.
A user experiences slow performance when using Dynamics 365.
You need to check the latency of the environment.
What should you do?

Use the organization Insights tool.

View the Health section of Microsoft Office 365 Admin portal.

View the Power platform Admin center.

Run the Dynamics 365 Diagnostics tool.

Question 4 of 126

You are a Dynamics 365 for Customer Service system administrator.
You need to implement a Dynamics 365 portal that allows customers to perform the following tasks:
✑ Post product experience information to forums.
✑ Enter issues in an online support center.
Enter ideas for future products.

Which type of portal should you implement?

Question 5 of 126

DRAG DROP -
You have a Dynamics 365 for Customer Service tenant that has one Sandbox instance and multiple Production instances.
You need to import changes from the Sandbox instance to each of the Production instances with different requirements.
Which types of solutions should you use? To answer, drag the appropriate solution types to the correct requirements. Each solution type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Exam MB-200: Question 5 - Image 1

About the Microsoft MB-200 Certification Exam

About the Exam

The Microsoft MB-200 (Microsoft Dynamics 365 Customer Engagement Core) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 126 practice questions across 26 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our MB-200 questions are regularly updated to reflect the latest exam objectives.