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Microsoft AB-650

Administering Microsoft 365 and AI Services

Verified practice questions with detailed answers, clear explanations, and community discussion.

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Question 1 of 65

HOTSPOT -
This is a case study. Case studies are not timed separately from other exam sections. You can use as much exam time as you would like to complete each case study. However, there might be additional case studies or other exam sections. Manage your time to ensure that you can complete all the exam sections in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case. Case studies and associated questions might contain exhibits or other resources that provide more information about the scenario described in the case. Information provided in an individual question does not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and change your answers before you move to the next exam section. After you leave this case study, you will NOT be able to return to it.

To start the case study -
To display the first question in this case study, select the “Next” button. To the left of the question, a menu provides links to information such as business requirements, the existing environment, and problem statements. Please read through all this information before answering any questions. When you are ready to answer a question, select the “Question” button to return to the question.
Contoso, Ltd. is a consulting company that has a main office in San Francisco and a branch office in Dallas.

Existing Environment -

Microsoft Entra configuration -
Contoso has an Azure subscription.
Contoso has a Microsoft 365 E5 subscription.
Contoso has a Microsoft Entra tenant named contoso.com. The tenant has an administrative unit named AU1 that contains the following membership rule.
(device.deviceTrustType –eq “Workplace”) and (device.deviceOSType –in [“Windows”, “Android”])
The tenant contains the cloud-only users shown in the following table.
Exam AB-650: Image 1
The tenant contains the groups shown in the following table.
Exam AB-650: Image 2
The tenant contains the devices shown in the following table.
Exam AB-650: Image 3
All the devices are managed by using Microsoft Intune.
Microsoft Entra authentication methods
Contoso contains an Authentication methods policy for Microsoft Authenticator that has the following settings:

Include: Group1 -

Exclude: Group3 -
Authentication mode: Passwordless
Privileged Identity Management (PIM) configuration
Privileged roles are managed by using Privileged Identity Management (PIM).
The PIM settings for the AI Administrator role are configured as shown in the following table.
Exam AB-650: Image 4

Email configuration -
Each user has a Microsoft Exchange mailbox.
Contoso contains an anti-spam outbound policy named Antispam1 that has the following configurations:

Included groups: Group4 -

Excluded users: User2 -
Set an external message limit: 3
Set an internal message limit: 5

Set a daily message limit: 13 -
Restriction placed on users who reach the message limit: Restrict the user from sending mail
Microsoft SharePoint configuration
Contoso has a Microsoft SharePoint site named Site1 that stores the following types of content and various other documents:
Project documents: All the documents have a project code that includes the letters PR, followed by a dash and nine digits (for example PR-123456789).
Proposal documents: All the documents have a customer ID that includes seven to 10 alphanumerical characters. All the customer IDs are recorded in a Microsoft Excel workbook.
Feedback forms: All the documents were created by using the same template.

Microsoft AI services -
Contoso implements the following Microsoft AI services:
Microsoft 365 Copilot for selected users
Microsoft Foundry agents, including an agent named Agent1

Requirements -

Planned changes -
Contoso plans to implement the following changes:
Issue new Android devices to the Group1 users.
Assign Microsoft 365 Copilot licenses to the users in Group1.
Add an additional email address alias for the users in Group4.
Create a Conditional Access policy named CAPolicy1 for Group3.
Disable web search for Microsoft 365 Copilot and Microsoft 365 Copilot Chat.
Create classifiers to identify project documents and proposal documents stored on Site1.

Technical requirements -
Contoso identifies the following technical requirements:
The users in Group3 that access Microsoft 365 resources from anonymous IP addresses must complete multifactor authentication (MFA).
Microsoft 365 Copilot responses must NOT use content from the project documents stored on Site1.
Microsoft 365 Copilot responses must use content from only Microsoft 365 locations.
The total costs of Agent1 must be monitored and evaluated monthly.
All the Android devices must be registered in Microsoft Entra.
Administrative effort must be minimized.
Administrative costs must be minimized.
You need to evaluate the configuration of AU1.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Exam AB-650: Image 5
Show answer

Suggested answer

Admin1 can add Device1 to AU1 directly: No. Device2 is a member of AU1: Yes. The devices issued to Group1 will be added to AU1 automatically: Yes. AU1 has dynamic device membership, so direct additions are not permitted. Device2 is Windows and Microsoft Entra registered, and registered Android devices also meet the Workplace trust-type rule.

Question 2 of 65

DRAG DROP -
You have a Microsoft 365 subscription.
You need to meet the following requirements.
Report a Microsoft 365 service issue.
Request help on how to add a new user to a Microsoft Entra tenant.
What should you use in the Microsoft 365 admin center? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Exam AB-650: Image 1
Show answer

Suggested answer

Report a Microsoft 365 service issue: Service health Request help adding a new user to the Microsoft Entra tenant: New service request Service health provides current service status and enables an administrator to report a service issue. A new service request opens a support request for administrative guidance, such as assistance with adding a user to the tenant.

Question 3 of 65

You have a Microsoft 365 E5 subscription and use Microsoft Intune for managing mobile devices.
You need to access service health alerts from a mobile phone.
What should you use?
Answer choices
Show answer

Correct answer: C

The Microsoft 365 Admin mobile app provides administrators with access to Microsoft 365 service health information and alerts from a mobile device. It shows active incidents, advisories, and status updates so administrators can monitor service availability while away from the admin center. The Intune apps focus on device enrollment and management, while Microsoft Authenticator provides identity verification rather than service health monitoring.

Question 4 of 65

HOTSPOT -
Your company has a Microsoft 365 subscription that contains the domains shown in the following exhibit.
Exam AB-650: Image 1
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Exam AB-650: Image 2
Show answer

Suggested answer

Usernames: contoso221018.onmicrosoft.com and east.contoso221018.onmicrosoft.com domains only. Inbound Exchange Online email: contoso221018.onmicrosoft.com domain only. Both onmicrosoft.com domains are available tenant domains for user names, whereas contoso.com has incomplete setup. Exchange Online accepts mail only for the configured default domain; it does not automatically accept all subdomains or a domain with no services selected.

Question 5 of 65

HOTSPOT -
You have a Microsoft 365 E5 subscription that contains a user named User1.
You need to perform the following actions:
Create a shared mailbox named Mbox1 in the subscription.
Grant User1 the Send As permission for Mbox1.
Which Microsoft 365 portals can you use to perform each task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Exam AB-650: Image 1
Show answer

Suggested answer

Create Mbox1: Exchange admin center and Microsoft 365 admin center only Grant User1 the Send As permission: Exchange admin center and Microsoft 365 admin center only Both portals support creating shared mailboxes. Both also provide shared mailbox permission management, including assigning the Send As permission to a user. The Microsoft Entra admin center does not manage Exchange mailbox creation or mailbox-level Send As permissions.

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Wasted about a month going through the free dump sites scattered all over reddit, half the answers were wrong and the other half were for a version of the exam that doesn't even exist anymore. Eventually gave in and paid the small fee here, and the difference was night and day.
Alisha Kelly
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Honestly, I had already gone through the official documentation quite thoroughly, but still didn't feel fully confident going in. This helped things finally click for me. I realized I knew the material, but just hadn't connected all the pieces yet.
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Used this along with Microsoft Learn and the combo worked really well. The practice questions made the stuff I'd read actually stick. Passed first attempt, no complaints from me.
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I don't usually leave reviews, but this one felt worth sharing. The questions were quite close to what actually appeared on the exam, more than I expected. I spent about a week going through the material before my test, and it helped me feel more prepared.
Remi Nuyts
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Archie Hopkins
United States
I had a smooth experience from start to finish. Access was available right away, no technical issues, which made it easy to get started. The content felt relevant and aligned well with what I was looking for.
Nancy Mcbride
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Does what it says it does. Content felt solid, nothing confusing to navigate and I didn't run into any weird issues. I been putting off scheduling the exam for a while and going through this gave me enough confidence to finally book it and pass.
Neil Savage
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A very quick response was received via email when a link issue occurred. The study materials provided were high quality and extremely helpful. I was able to complete the test successfully. Many thanks for the excellent support.

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