Windows 7 Enterprise Desktop Support Technician

Here you have the best Microsoft 70-685 practice exam questions

You have 118 total questions to study from
Each page has 5 questions, making a total of 24 pages
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This questions were last updated on December 17, 2025
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Question 1 of 118

All client computers on your company network run Windows 7 and are members of a Windows Server 2008 R2 domain. The R&D department staff are local administrators on their computers and are members of the R&D global security group.
A new version of a business software application is available on the network.
You plan to apply an AppLocker security policy to the R&D group.
You need to ensure that members of the R&D group are not allowed to upgrade the software.
What should you do?

Create an Audit only restriction based on the version of the software.

Create an Audit only restriction based on the publisher of the software.

Create an Enforce rule restriction based on the version of the software.

Create an Enforce rule restriction based on the publisher of the software.

Correct Answer: C

http://technet.microsoft.com/en-us/library/ee619725(WS.10).aspx http://sourcedaddy.com/windows-7/applocker-rule-types.html C

Question 2 of 118

All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services domain.
AppLocker is configured to allow only approved applications to run.
Employees with standard user account permissions are able to run applications that install into the user profile folder.
You need to prevent standard users from running unauthorized applications.
What should you do?

Create Executable Rules by selecting the Create Default Rules option.

Create Windows Installer Rules by selecting the Create Default Rules option.

Create the following Windows Installer Rule: Deny Everyone - %OSDRIVE%\Users\<user name>\Downloads\*

Create the following Executable Rule: Deny - Everyone - %OSDRIVE%\Users\<user name>\Documents\*

Correct Answer: A

Question 3 of 118

All client computers on your company network were recently upgraded from Windows Vista to Windows 7.
Several employees use a scanner to import document images into a database. They install a new scanning application on their computers. The application updates the device driver for the scanners as part of the installation process.
Employees report that the application can no longer connect to the scanner.
You need to ensure that the employees can use the scanner.
What should you do?

Roll back the device driver to the previous version.

Reinstall the application in Windows Vista compatibility mode.

Set the application compatibility properties to run the application as an administrator.

Restart the computer by using the System Configuration tool to load only basic devices and services.

Correct Answer: A

Chapter 1 Lesson 1 p 17 -

Appendix C p 485 / 486 -

Chapter 5 p 275 / 276 -
Exam 70-685: Question 3 - Image 1

How to Roll Back to the Previous Version of a Device Driver:
Device Driver Roll Back reinstalls the driver you were using previously and restores any driver settings that were changed when you added the new driver. To roll back a device driver to a previous version:
Log on to the computer by using an account with administrative privileges.
Click Start, and then click Control Panel.
Under Pick a category, click Performance and Maintenance.
Under or pick a Control Panel icon, click System.
On the Hardware tab, click Device Manager.
In the device list, expand the device type branch that you want to work with. For example, Display adapters.
Right-click the device that you want to work with, and then click Properties.
On the Driver tab, click Roll Back Driver. Click Yes when you receive the following message:
Are you sure you would like to roll back to the previous driver?
The previous device driver is restored. Click Close.
10. Quit Device Manager, and then click OK.
Note: that you cannot restore printer drivers with Device Driver Roll Back.
Driver Roll Back only allows you to roll back a driver once. In other words, Windows 7 only keeps a copy of the very last driver installed. It does not keep an archive of all previously installed drivers for the device. http://pcsupport.about.com/od/windows7/ht/roll-back-driver-windows-7.htm A

Question 4 of 118

All client computers on your company network run Windows 7. A standard Windows 7 image is loaded on all new computers on the network.
A department in your company purchases several tablet computers. Employees report that the pen interface does not work on the tablet computers.
You need to ensure that employees can use the pen interface.
What should you do?

Turn on the Media Features.

Turn on the Tablet PC Components.

Start the WMI Performance Adapter service and set it to Automatic.

Start the Human Interface Device Access service and set it to Automatic.

Correct Answer: B

Chapter 6 p 296 -298 -
Start > Control Panel > Programs > Programs and Features > Turn Windows features on or off
Exam 70-685: Question 4 - Image 1

To turn a Windows feature on, select the check box next to the feature. Click OK.
To turn a Windows feature off, clear the check box. Click OK. B

Question 5 of 118

All client computers on your company network run Windows 7.
The preview displayed in the Content view of Windows Explorer and the Search box is considered a security risk by your company.
You need to ensure that documents cannot be previewed in the Content view.
What should you do?

Change the Windows Explorer view to the List view and disable all Search indexes.

Set Group Policy to enable the Remove See More Results/Search Everywhere link setting.

Set Group Policy to enable the Turn off the display of snippets in Content view mode setting.

Set Group Policy to enable the Turn off display of recent search entries in the Windows Explorer search box setting.

Correct Answer: C