Cisco WebEx Solutions Design and Implementation - CWSDI

Here you have the best Cisco 648-232 practice exam questions

Question 1 of 54

What are the three ways that the WebEx Support Center improves key performance metrics for a business? (Choose three.)

increases first-call resolution percentage

lengthens average call handling time

drives in-person sales

shortens average wait time

improves customer satisfaction rating

increases time to resolution

Correct Answer: A, D, E

Question 2 of 54

What is the difference between HQ and HD video?

HQ video is 360p, while HD video is 720p or higher.

The terms are interchangeable.

HQ video is 720p, while HD video is 1080p or higher.

HQ video is 360p, while HD video is 1080p or higher.

Correct Answer: A

Question 3 of 54

Which statement is true about active speaker?

Active speaker switching is automatic with third-party audio only.

Active speaker does not work for a site without integrated audio.

Active speaker switching is automatic with Cisco WebEx audio, third-party audio, and Cisco Unified MeetingPlace Release 8.5.

Active speaker only works with those who have video enabled on their WebEx.

Correct Answer: C

Question 4 of 54

What network bandwidth is recommended for high-quality WebEx video services?

above 130 Kb/s per participant

above 90 Mb/s per participant

above 2 Mb/s per participant

above 1 Mb/s per participant

Correct Answer: D

Question 5 of 54

How do you share data from Cisco TelePresence WebEx OneTouch?

The host must pass the ball.

The user must connect to the VGA cable to become the active presenter. "First Test, First Pass" - www.lead2pass.com 4 Cisco 646-232 Exam

Only the host can share data.

TelePresence is an audio-only platform and data cannot be shared.

Correct Answer: B