Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

Here you have the best Cisco 500-445 practice exam questions

  • You have 58 total questions to study from
  • Each page has 5 questions, making a total of 12 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on December 17, 2025
  • This site is not affiliated with or endorsed by Cisco.
Question 1 of 58
When does the workflow assignment service publish a message to the application server?
Correct Answer: B

Question 2 of 58
Which two items in UCCE need to be installed and available for use before installing Enterprise Chat and Email? (Choose two.)
Correct Answer: C, E

Question 3 of 58
Which User objects in Enterprise Chat and Email are mapped in UCCE?
Correct Answer: A

Question 4 of 58
What is the messaging server component for 400 agent deployments?
Correct Answer: D

Question 5 of 58
How long before incoming activities coming to aliases, for which there are no workflows configured, are moved to the exception queue?
Correct Answer: A