Deploying Cisco Unified Contact Center Express

Here you have the best Cisco 500-052 practice exam questions

  • You have 88 total questions across 18 pages (5 per page)
  • These questions were last updated on March 17, 2026
  • This site is not affiliated with or endorsed by Cisco.
Question 1 of 88
What is the maximum number of agents that can be supported by Cisco Unified Contact Center Express when deployed with Cisco Unified Communications
Manager?
Answer

Suggested Answer

The suggested answer is C.

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Question 2 of 88
You are designing a Cisco Unified Contact Center Express system with four requirements:
✑ 250 configured agents
✑ 150 agents maximum logged in at any given time
✑ 30 agents able to make outbound calls
✑ 20 agents able to answer emails
How many premium seats should be purchased?
Answer

Suggested Answer

The suggested answer is A.

Question 3 of 88
What is the maximum number of CTI ports that can be supported by a Cisco Unified Contact Center Express Standard deployment?
Answer

Suggested Answer

The suggested answer is C.

Community Votes1 vote
DMost voted
100%
Question 4 of 88
A preview outbound dialer uses which source and destination resources?
Answer

Suggested Answer

The suggested answer is B.

Question 5 of 88
If you use skills-based routing, where is the agent selection criteria defined?
Answer

Suggested Answer

The suggested answer is A.

About the Cisco 500-052 Certification Exam

About the Exam

The Cisco 500-052 (Deploying Cisco Unified Contact Center Express) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 88 practice questions across 18 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our 500-052 questions are regularly updated to reflect the latest exam objectives.