How many questions are included?

You get access to all 73 questions in our database for the Cisco 100-140 exam. This includes detailed explanations and answer justifications to help you understand the concepts thoroughly.

Do you offer technical support?

Yes. Email us at hello@examice.com for help with access, billing, or the platform. We read every message and typically reply within 24 hours on business days.

Is my payment secure?

Absolutely! We use industry standard SSL encryption and process all payments through Stripe, a trusted payment processor used by millions of businesses worldwide. Your payment and personal information are completely secure.

Cisco Certified Support Technician (CCST) IT Support

Here you have the best Cisco 100-140 practice exam questions

Preview the first 5 of 73 questions for free
These questions were last updated on June 16, 2026
This site is not affiliated with or endorsed by Cisco.

Question 1 of 73

DRAG DROP -

Move all the problem-solving steps to the answer area and place them in the correct order.

Question 2 of 73

A user calls help desk to report that they cannot connect to the company's internal WiFi network.

The help desk technician is following the problem-solving process to resolve the user's issue. After defining the problem and gathering detailed information, the technician suspects the MOST probable cause of the issue is a misconfiguration in the user's network settings.

What should the technician do next?

Implement a plan by changing the user's network settings to match the company standard.

Resolve the issue by restarting the wireless access point.

Document the problem and solution in the company's IT knowledge base.

Consider the probable cause for the failure by checking whether other users are affected.

Question 3 of 73

You are a help desk technician at Healthy Eats. The company has 1000 employees in multiple locations. An end user calls you via telephone and states the following:

I am Jane Doe with the Accounting Department. I have forgotten my password, and I have a huge deadline approaching. I need you to reset my password as soon as possible so that payroll checks can be issued.

What should you do?

Ask Jane Doe for their email address so that you can email them to verify identity.

Reset the password because Jane Doe has to process payroll immediately.

Call Jane Doe's manager using their company number to verify Jane Doe's needs and identity.

Request Jane Doe's call back number so that you can reset the password and call Jane Doe back to verify the reset was successful.

Question 4 of 73

You resolve a customer's printing issue.

How should you document the incident?

Printing issue is resolved. Reinstalled printer drivers and rebooted computer.

This customer was using the wrong printer and did not know which printer they should use.

Printer is now printing. Issue is resolved and customer is happy.

Ticket Complete.

Question 5 of 73

DRAG DROP -

Joe calls in to report internet outages. A customer service technician enters the trouble ticket shown below. Review the trouble ticket below and classify which parts of this ticket follow documentation best practices.

Move the description to each label to identify whether the part of the documentation referenced by the label meets documentation best practices or does not meet documentation correct practices.

Note: You will receive partial credit for each correct answer.

Question 6 of 73

Which of the following best describes the approach used when configuring high availability across multiple regions to ensure minimal downtime during failover events?

Deploy active-active clusters with cross-region replication and automated DNS failover to maintain service continuity

Use a single-region deployment with periodic manual snapshots for disaster recovery purposes

Configure load balancers in each region with independent database instances and no synchronization

Implement cold standby servers that require manual intervention to activate during outages

68 more questions await

Unlock the full Cisco 100-140 question bank

5 of 73 completed7%

Choose your plan

Single payment · No subscription · No hidden fees

Standard

Quick preparation

$25

30 days access

30 day access to all questions

Instant free updates

Highest passing rate in industry

Printable PDF download

No money back guarantee

Best Value

Premium

Guaranteed success

$60$35

90 days access

PDF

Printable PDF download

New

Save every question as a PDF for offline study or printing.

90 day access to all questions

Instant free updates

Highest passing rate in industry

Pass guaranteed or money back

100% Money Back Guarantee

Don't pass? Full refund.

4.9/5

Based on 6,908+ reviews

Trusted by thousands of professionals

Join certified professionals who passed their exams with Examice

Examice helped me pass my AWS certification on the first try! The questions were incredibly similar to the real exam. Comments helped me understand answers I was struggling with.

Sarah C.

Cloud Engineer

Great results in a short prep time. Passed on my first attempt.

David K.

Network Engineer

I needed to pass an exam for work, and this website delivered. The quality for the price is outstanding, and the support is really good. I passed without issues.

Michael R.

Security Analyst

Skeptical at first, but impressed. Every question included clear, detailed explanations.

Lisa M.

Solutions Architect

The guarantee gave me confidence to invest in the premium package. Turns out I didn't need it. Passed comfortably. The explanations for each answer were incredibly detailed and helped me grasp security concepts that I'd been struggling with for months.

Robert H.

Cybersecurity Consultant

Used Examice for my PMP certification. The questions were well structured and covered all exam domains thoroughly.

James T.

IT Manager

After failing my first attempt with other study materials, I switched to Examice and passed confidently on my second attempt.

Anna W.

Data Engineer

The premium package was worth it. 90 days of access gave me the flexibility to study when it worked for me, without feeling rushed.

Emily J.

DevOps Engineer

Straightforward questions that matched the real exam perfectly. Studied for two weeks and passed with a great score.

Karen P.

Systems Administrator

Frequently Asked Questions

Everything you need to know. Contact us for more.

Our Cisco 100-140 questions are based on real exam experiences and are continuously updated to match the current exam format. Most candidates who study with us report passing on their first attempt, based on a self reported post exam survey.

With our Premium package, you get a 100% money back guarantee. If you don't pass your exam after studying with our materials, simply contact us with your exam results and we'll refund your purchase. Terms and conditions apply, read our full refund policy to learn more.

Our question bank is updated regularly based on feedback from recent exam takers. We typically review and update our content every week with reports about new questions or changes to the exam format.

Yes. When your access is close to expiring, you can renew it for another 30 days directly from the exam page. If you need more time while you are still preparing, reach out and we will help.

This is a single payment with no recurring charges. Once you purchase, you get full access to all exam questions for the duration of your package (30 days for Standard, 90 days for Premium). No hidden fees or automatic renewals.

Pass on your first try

All 73questions · Detailed explanations · Printable PDF · 90 days access

Money back guaranteeSecure checkout

$35

single payment