Avaya Workforce Optimization Select Implementation and Support Exam

Here you have the best Avaya 7765X practice exam questions

You have 66 total questions to study from
Each page has 5 questions, making a total of 14 pages
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This questions were last updated on October 23, 2025
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Question 1 of 66

What are three ways to assign eLearning courses/quizzes? (Choose three.)

Interaction playback

Learn>Library

Management

Coaching

Evaluation BCE

Correct Answer:

Question 2 of 66

In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)

by utilizing the API calls provided by a third party

by using Desktop Monitor > Learning Console

by manually entering into MS Excel and import back into application

by managing the Tags feature in the application BD

Correct Answer:

Question 3 of 66

What does the Desktop Monitor application support?

all browsers but not Windows applications

only the Internet Explorer browser

only the Chrome browser

all Windows applications and browsers

Correct Answer: B

Question 4 of 66

Which action can Auto Assign eLearning courses/quizzes?

View the Evaluations.

Assign them via coaching.

Assign them from library interface.

Associate course/quiz to a response.

Correct Answer: C

Question 5 of 66

For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.)

Configuration

System Configuration

Organization Profile

License Details interface in Tenant Administration BC

Correct Answer: