Avaya Oceana Solution Support

Here you have the best Avaya 7497X practice exam questions

You have 67 total questions across 14 pages (5 per page)
These questions were last updated on February 9, 2026
This site is not affiliated with or endorsed by Avaya.

Question 1 of 67

When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

Each cluster

Common Component cluster

UAC cluster

OCP cluster

Suggested Answer: D

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Question 3 of 67

After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Agents Workspaces. While the agent is trying to login, the engineer finds the following error messages:
2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR "" AuthorizationService-3.4.0.0.340003 "" Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)
Which Avaya OceanaÂ® snap-in log file contains these log messages?

cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail ""f ua ""ucm-pu-1.log

cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tail ""f AuthorizationService.log

cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail ""f ua-bpm-pu-1.log

cd /var/log/Avaya/services/AuthorizationService/ and tail ""f AuthorizationService.log A

Suggested Answer:

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Question 4 of 67

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.
2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR "" AuthorizationService-3.4.0.0.340003 "" Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)
What is causing these error messages?

An LDAP connection issue was caused due to an incorrect LDAP parameter.

The session timed out due to a browser issue.

The Multimedia Cache database is unable to connect.

SMGR is not authorizing Agent to login.

About the Avaya 7497X Certification Exam

About the Exam

The Avaya 7497X (Avaya Oceana Solution Support) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 67 practice questions across 14 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our 7497X questions are regularly updated to reflect the latest exam objectives.