Avaya Aura® Call Center Elite Implementation Exam

Here you have the best Avaya 7392X practice exam questions

  • You have 61 total questions to study from
  • Each page has 5 questions, making a total of 13 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on December 14, 2025
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Question 1 of 61
Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?
Correct Answer: D

Question 2 of 61
For a Split Day report, how many days of historical data are shown in the Basic Call management System (BCMS)?
Correct Answer: E

Question 3 of 61
A customer has the Elite Call Center package and wants Basic Call Management System (BCMS) for reports.
Which statement is true about this scenario?
Correct Answer: C

Question 4 of 61
What provides built-in real-time and historical reporting capabilities for the call center, including reports for Splits/Skills, Agents, Vector Directory Numbers (VDNs) and Trunk Groups?
Correct Answer: B

Question 5 of 61
Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)
Correct Answer: A, D