Avaya Aura Contact Center Multimedia Implementation Exam

Here you have the best Avaya 6211 practice exam questions

  • You have 60 total questions to study from
  • Each page has 5 questions, making a total of 12 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on October 28, 2025
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Question 1 of 60
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
    Correct Answer: C

Question 2 of 60
Where is the administration of outbound campaigns and management of dialing lists performed?
    Correct Answer: B

Question 3 of 60
Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?
    Correct Answer: D

Question 4 of 60
Which Avaya Aura® Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?
    Correct Answer: C

Question 5 of 60
What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?
    Correct Answer: B