Avaya Aura Contact Center Implementation Exam

Here you have the best Avaya 6210 practice exam questions

You have 71 total questions across 15 pages (5 per page)
These questions were last updated on February 17, 2026
This site is not affiliated with or endorsed by Avaya.

Question 1 of 71

You have created a new application (script) in Orchestration Designer (OD).
Which configuration steps in OD will allow you to place a test call to the new application?

A.

Select Application Routes > CDNs > Configured Routes > Select Application > Save

B.

Select Application > Routes > Add Application > Save

C.

Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save

D.

Select CDNs > Add Application > Save

Suggested Answer: B

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Question 2 of 71

From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

A.

Notifications

B.

CC Configuration

C.

System

D.

Server Mode

Suggested Answer: C

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Question 3 of 71

When performing a database restore, Avaya Aura Contact Center (AACC) services must be shut-down before starting the restore.
How are these services shut-down?

A.

Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

B.

Use the System Control and Monitor utility to manually shut-down the services.

C.

The database utility performs the shut-down automatically.

D.

Use the Windows Services utility to manually shut-down the services.

Suggested Answer: A

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Question 4 of 71

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.
In which default location should the engineer look to determine the success of the backup?

A.

C:\Contact Center\Logs\Common Components\DBMaintenance.log

B.

D:\Logs\Common Components\DBMaintenance.log

C.

D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log

D.

D:\Avaya\Logs\Common Components\CC_DBMaintenance

Suggested Answer: B

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Question 5 of 71

Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature.
After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

A.

From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics

B.

From Windows > Apps > Multimedia Dashboard > Web Statistics

C.

From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics

D.

From Windows > Administrative Tools > Services > Web Statistics

Suggested Answer: C

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About the Avaya 6210 Certification Exam

About the Exam

The Avaya 6210 (Avaya Aura Contact Center Implementation Exam) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 71 practice questions across 15 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our 6210 questions are regularly updated to reflect the latest exam objectives.