Avaya Aura Contact Center Implementation

Here you have the best Avaya 6202 practice exam questions

You have 9 total questions to study from
Each page has 5 questions, making a total of 2 pages
You can navigate through the pages using the buttons at the bottom
This questions were last updated on October 28, 2025
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Question 1 of 9

You are installing Contact Center Manager Administration (CCMA) on a standalone server. Which statement regarding passwords associated with CCMA running on a Windows Server 2008 operating system is true?

The ice Admin user account can be deleted during the CCMA installation

The ice Admin user account password must be established during installation of CCMA

If the ice Admin password is changed, CCMA cannot be logged on to either as web admin of any other user

If the default web admin password is changed, CCMA cannot be logged on to either as ice Admin or as any other user

Correct Answer: B

Question 2 of 9

Which main components on Avaya Auraâ„¢ for Midsize Enterprises (formerly known as MBT), must be configured to integrate with Contact Center Manager Server
(CCMS) in an Avaya Auraâ„¢ Contact Center environment?

System Platform, Media Server and Utility Server

Cdom, WebLM License Manager and XEN Server

SIP Enablement Services, Application Enablement Services and Communications Manager

Office Communications Server, Media Application Server and Converged Office Server

Correct Answer: C

Question 3 of 9

Which method does Avaya recommend for installing Contact Center Manager Server (CCMS) on a supported server?

Run the installation from a remote hard disk copy of the installation DVD.

Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.

Run the installation from the installation DVD, and use the DVD-ROM drive that is part of the server

Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet

Correct Answer: C

Question 4 of 9

A customer supplied a server that fully meets the Platform Vendor Independent (PVI) specification for supporting a full co-resident software installation of Contact
Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM),
License Manager, Server Utility and Security Framework. The server has: Quad-Core Xeon 2.8 GHz CPU, 8 GB RAM, 531 GB hard disk space available.
When doing a full co-resident installation, what is the supported number of Agents and Calls per Hour (CPH)?

Less than 100 Agents, and less than 4000 CPH

Less than 200 Agents, and less than 12000 CPH

Less than 600 Agents, and less than 24000 CPH

Less than1200 Agents, and less than 50000 CPH

Correct Answer: B

Question 5 of 9

When preparing a server platform operating system with 8 GB of RAM and 500 GB of hard drive space for Contact Center Manager Server (CCMS) XXXX will how you configure the server's Virtual Memory settings?

Set the Virtual Memory to equal one-half of the physical memory

Set the Virtual Memory to equal the physical memory

Set the Virtual Memory to equal two times the physical memory

Let the Operating System manage the Virtual Memory

Correct Answer: A