Microsoft AB-100 Exam Practice Questions and Answers

Question 6 of 56

HOTSPOT -
You are designing an AI strategy for Microsoft Dynamics 365 finance and operations apps. You are evaluating the use of Microsoft Copilot Studio to provide in-app help and guidance based on generative AI general knowledge.
You need to recommend which knowledge sources to include in the generative help and guidance agent. The solution must minimize the risk of generating inaccurate responses.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Exam AB-100: Image 1

Question 7 of 56

A company has a Microsoft Copilot Studio agent that uses custom connectors to interact with enterprise APIs.
You need to recommend an application lifecycle management (ALM) process to ensure that the connectors are deployed consistently across development, test, and production environments and meet governance and traceability requirements.
What should you recommend?

A.

Deploy the APIs as Azure Functions.

B.

Manage the connectors as solution components and deploy the components by using ALM pipelines.

C.

Maintain connector definitions in environment variables.

D.

Export and import the connectors between the environments as unmanaged solutions.

Question 8 of 56

A company plans to deploy a Microsoft Dynamics 365 Contact Center agent.
You need to ensure that the agent can transfer the conversation to a live customer service representative.
Which two components should you include in the solution? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Question 9 of 56

A company has a customer order system that creates sales orders manually.
You need to design an AI solution to automate the following tasks as part of the system:
Save the order details to a database.
Update the order status in the database.
Extract the order details from an order file.
Prepare and send a confirmation email to customers.
The solution must minimize development effort and support intelligent automation and solution integration.
What should you include in the design?

A.

a workflow in Azure Logic Apps

B.

a multi-agent solution that uses the Semantic Kernel SDK

C.

a multi-agent solution that uses Microsoft Foundry Agent Service

D.

a Microsoft Copilot Studio agent that uses Microsoft Power Automate workflows

Question 10 of 56

Note: This section contains one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem. You must determine whether the solution meets the stated goals. More than one solution in the set might solve the problem. It is also possible that none of the solutions in the set solve the problem.
After you answer a question in this section, you will NOT be able to return. As a result, these questions do not appear on the Review Screen.
A company uses Microsoft 365 and Dynamics 365.
You need to recommend a solution to automatically summarize email threads, generate suggested replies in Microsoft Outlook, and provide meeting preparation summaries that include relevant customer relationship management (CRM) data.
Solution: You recommend Microsoft 365 Copilot for Sales.
Does this meet the goal?

A.

Yes

B.

No