Certified Quality Improvement Associate

Here you have the best ASQ CQIA practice exam questions

You have 41 total questions across 9 pages (5 per page)
These questions were last updated on February 16, 2026
This site is not affiliated with or endorsed by ASQ.

Question 1 of 41

With which of the following processes is Problem Management least likely to interface on a regular basis?

IT Financial Management

Change Management

Incident Management

Availability Management

Question 2 of 41

Which of the following places Problem Management activities in the correct order:

Identify and record, classify, investigate and diagnose, raise an RFC, review the change

Investigate and diagnose, raise an RFC, classify, identify and record

Identify and record, investigate and diagnose, raise an RFC, classify, review the change

Review a change, classify, identify and record, investigate and diagnose, raise another RFC

Question 3 of 41

Which of the following activities may, exceptionally, be omitted for an urgent change?
1. Recording that the change has been made
2. Testing the change
3. Holding a CAB meeting
4. Establishing a back-out plan

All of them

2 and 4

2 and 3

3 and 4

Question 4 of 41

Why is Service Management so important to IT service providers?

The success of many businesses depends upon the quality of their IT

It's the only way to manage IT in the Internet age

It's contained within the IT Infrastructure Library

It's the first non-proprietary initiative for the management of IT systems

Question 5 of 41

Which of the following is NOT the responsibility of the Release Management process?

The physical aspects of software control

Ensuring that the accuracy of CMDB entries concerning software CIs is maintained

Helping to determine the software release policy

Distributing software

About the ASQ CQIA Certification Exam

About the Exam

The ASQ CQIA (Certified Quality Improvement Associate) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 41 practice questions across 9 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our CQIA questions are regularly updated to reflect the latest exam objectives.