Certified Quality Improvement Associate

Here you have the best ASQ CQIA practice exam questions

  • You have 37 total questions to study from
  • Each page has 5 questions, making a total of 8 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on October 13, 2025
  • This site is not affiliated with or endorsed by ASQ.
Question 1 of 37
Which of the following is NOT the responsibility of the Release Management process?
    Correct Answer: B

Question 2 of 37
A service-based (rather than a customer-based) SLA:
    Correct Answer: D

Question 3 of 37
Possible problems with Change Management include:
    Correct Answer: C

Question 4 of 37
Which of these is/are TRUE?
1. Functional escalation is an essential part of the Incident Management process
2. All calls to the Service Desk should be treated as incidents
3. Service Requests can be handled by Service Desk Staff
    Correct Answer: A

Question 5 of 37
Who must always authorize a Request for Change before the change is built and tested?
    Correct Answer: C