Here you have the best ASQ CQE practice exam questions
What are the major disadvantages of having an improvement team that is too large?
I. Difficulty in having constructive input from the entire group.
II. Difficulty in arriving at consensus.
III. Difficulty in finding large meeting facilities.
IV. Difficulty, on the part of the recorder, in keeping up with more paperwork.
When an improvement team is too large, it becomes challenging to ensure that every member can contribute constructively due to the sheer number of participants. Additionally, reaching a consensus becomes more difficult as there are more opinions to consider and harmonize. Finding large meeting facilities can also be problematic, especially if the organization does not have suitable spaces readily available. The difficulty, on the part of the recorder, in dealing with more paperwork, although a potential issue, is less significant compared to the other difficulties mentioned. Therefore, the major disadvantages include difficulty in having constructive input from the entire group, arriving at consensus, and finding large meeting facilities.
Which of the following is NOT considered a prevention cost?
Prevention costs are incurred to prevent defects and ensure high quality in the production process. These usually include activities such as writing operating procedures, training personnel, and maintaining equipment to ensure it runs correctly. Data acquisition and analysis, however, falls more squarely under appraisal costs, as it involves evaluating and quantifying the quality and performance of the product. Therefore, data acquisition and analysis is not considered a prevention cost.
An improvement in quality costs is MOST clearly indicated when:
An improvement in quality costs is most clearly indicated when appraisal and failure costs drop. Appraisal costs are associated with measuring and monitoring activities to ensure quality requirements are met, and failure costs are the costs resulting from products or services not conforming to quality requirements. Therefore, a decrease in these costs directly indicates an improvement in quality.
During the building phase of improvement team development, which of the following properly describes team activities?
I. The team leader is usually directive.
II. The team leader often delegates tasks.
III. Team members prioritize and perform duties.
IV. Team members are uncertain of their duties.
During the building phase of team development, the team leader is usually directive, as they need to provide guidance and structure to the team. Team members are still figuring out their roles and responsibilities, so there is uncertainty about duties.
Benchmarking might be defined as any of the following EXCEPT:
Benchmarking is a process where companies measure their performance against best-in-class industry standards or peers to identify areas for improvement. Option C involves comparing to a set of standards and then to another's performance, which goes beyond the traditional scope of just identifying best practices or performance measures to adopt. This makes it the least fitting definition.