When configuring email in Communication Channels, how many outgoing email addresses are supported?
When configuring email in Communication Channels, how many outgoing email addresses are supported?
When configuring email in Communication Channels, only one outgoing email address is supported. This is consistent with the guidelines which state that a system administrator can create only one outgoing email address.
https://www.servicenow.com/community/training-and-certifications/how-many-outgoing-email-addresses-are-supported-in-csm-for/m-p/363279
A correct
A is correct. https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/c_CustomerServiceEmailCommunication.html
Answer: A. One Explanation: "The system administrator can also create one outgoing email address." source: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/c_CustomerServiceEmailCommunication.html
https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/c_CustomerServiceEmailCommunication.html
Customer Service Management uses the Email Accounts application to create and maintain email accounts. The system administrator can create multiple incoming email addresses that customers can use to communicate with customer service agents. The system administrator can also create one outgoing email address. https://www.servicenow.com/docs/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/c_CustomerServiceEmailCommunication.html