Senior Certified Professional

Here you have the best SHRM SHRM-SCP practice exam questions

You have 300 total questions across 60 pages (5 per page)
These questions were last updated on February 19, 2026
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Question 1 of 300

A large retail company opens a distribution center directly across the street from a small competing firm's distribution center and posts a sign advertising open entry-level positions. The plant manager of the small firm notices that the sign indicates the advertised salary is higher than what the firm pays its entry-level employees. The plant manager is concerned employees will leave the firm to seek work at the competing company. The plant manager notifies the HR manager of the pay differences and requests immediate pay matching for all entry-level employees. The HR manager sets up a meeting with the plant manager, compensation manager, and HR business partner to discuss the issue. They decide to increase base pay to match the competitor's base pay but only for a subset of entry-level roles identified as critical. They also decide to put the pay increase into effect immediately, and the HR manager agrees to monitor the situation over the next three months.
How should the HR manager analyze the impact of the pay increase on entry-level employees over the three-month period?

Set up interviews with entry-level employees to identify factors responsible for the retention of current employees.

Track whether conversion rates from applicant to employee increase for entry-level positions.

Track online reviews about the company by employees and candidates.

Administer a job satisfaction survey to compare responses of employees who satisfy their pay and those who did not.

Question 2 of 300

A large retail company opens a distribution center directly across the street from a small competing firm's distribution center and posts a sign advertising open entry-level positions. The plant manager of the small firm notices that the sign indicates the advertised salary is higher than what the firm pays its entry-level employees. The plant manager is concerned employees will leave the firm to seek work at the competing company. The plant manager notifies the HR manager of the pay differences and requests immediate pay matching for all entry-level employees. The HR manager sets up a meeting with the plant manager, compensation manager, and HR business partner to discuss the issue. They decide to increase base pay to match the competitor's base pay but only for a subset of entry-level roles identified as critical. They also decide to put the pay increase into effect immediately, and the HR manager agrees to monitor the situation over the next three months.
How should the HR manager communicate the new pay increase to current entry-level employees?

Send an email to supervisors of impacted employees requesting that they explain the change to their direct reports.

Hold in-person group meetings with impacted employees to announce their increased pay.

Send a mass email to all impacted employees explaining the pay increase.

Schedule a meeting with each impacted employee to communicate the pay increase and rationale.

Question 3 of 300

In one of the warehouses of a retail company, several international employees complain to HR that the warehouse manager has forbidden them from speaking in their native language in the workplace. The HR manager speaks with the warehouse manager, who says there have been several reports that the international employees only interact with each other and they have difficulty conversing with the local employees due to language barriers. The HR manager also learns that the international employees can speak the primary language used in the company well enough to understand instructions from their supervisors. Fortunately, there have been no incidents of safety issues where language has been a barrier between local and international employees. However, senior management believes there is a lack of rapport between local and international employees and instructs the HR manager to resolve the issue.
Senior management asks the HR manager to investigate whether other warehouse locations face similar issues between local and international employees. Which approach should the HR manager take to gather the most accurate information?

Request that employees at all warehouse locations take a survey about their relationships with co-workers.

Conduct a virtual focus group with a representative number of warehouse employees across the country.

Review safety incident logs in warehouses with the most diversity in the languages spoken.

Host a meeting for employees to publicly raise concerns about language barriers in the workplace.

Question 4 of 300

In one of the warehouses of a retail company, several international employees complain to HR that the warehouse manager has forbidden them from speaking in their native language in the workplace. The HR manager speaks with the warehouse manager, who says there have been several reports that the international employees only interact with each other and they have difficulty conversing with the local employees due to language barriers. The HR manager also learns that the international employees can speak the primary language used in the company well enough to understand instructions from their supervisors. Fortunately, there have been no incidents of safety issues where language has been a barrier between local and international employees. However, senior management believes there is a lack of rapport between local and international employees and instructs the HR manager to resolve the issue.
Which action should the HR manager take to address the international employees' complaints about the warehouse manager?

Communicate to the international employees that senior management believes there is a lack of rapport between the local and international employees.

Consult with senior management about whether it is acceptable to forbid international employees from speaking in their native language in the workplace.

Ask the warehouse manager if there is a business need to forbid international employees from speaking in their native language.

Instruct the warehouse manager to attend a diversity, equity and inclusion.

Question 5 of 300

In one of the warehouses of a retail company, several international employees complain to HR that the warehouse manager has forbidden them from speaking in their native language in the workplace. The HR manager speaks with the warehouse manager, who says there have been several reports that the international employees only interact with each other and they have difficulty conversing with the local employees due to language barriers. The HR manager also learns that the international employees can speak the primary language used in the company well enough to understand instructions from their supervisors. Fortunately, there have been no incidents of safety issues where language has been a barrier between local and international employees. However, senior management believes there is a lack of rapport between local and international employees and instructs the HR manager to resolve the issue.
The international employees tell the HR manager that the warehouse manager threatened to discipline them for speaking their native language at the workplace. Which action should the HR manager take to best foster a supportive workplace?

Explain to the warehouse manager how implementing disciplinary measures could create a hostile work environment for the international employees.

Report the warehouse manager's behavior to senior management.

State that disciplining employees for the language they speak in the workplace is against company policy.

Require international employees to take language courses in the workplace.

About the SHRM SHRM-SCP Certification Exam

About the Exam

The SHRM SHRM-SCP (Senior Certified Professional) validates your knowledge and skills. Passing demonstrates proficiency and can boost your career prospects in the field.

How to Prepare

Work through all 300 practice questions across 60 pages. Focus on understanding the reasoning behind each answer rather than memorizing responses to be ready for any variation on the real exam.

Why Practice Exams?

Practice exams help you familiarize yourself with the question format, manage your time, and reduce anxiety on the test day. Our SHRM-SCP questions are regularly updated to reflect the latest exam objectives.