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Certified Sales Cloud Consultant

Here you have the best Salesforce Certified Sales Cloud Consultant practice exam questions

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Question 1 of 493

The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly.

What should be recommended?

Answer

Suggested Answer

The suggested answer is B.

To analyze how the sales funnel is changing throughout the month, Northern Trail Outfitters should implement a solution that captures data on a weekly basis. Creating a reporting snapshot to run weekly and store the results in a custom object is the most appropriate approach. This method allows for historical data to be captured and stored systematically for detailed analysis and comparison over time. Running the snapshot weekly provides a consistent data capture interval, which aligns well with the need to monitor changes through the month, while a custom object ensures the data is organized and accessible for reporting and forecasting purposes.

Community Votes3 votes
BSuggested
100%
Question 2 of 493

Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted.
How can these requirements be met?
Answer

Suggested Answer

The suggested answer is D.

To capture business sector information on both Account and Contact after lead conversion, create a custom field on the Lead and Account objects and map these fields to ensure the data transfers during conversion. Then, create a custom formula field on the Contact object to pull the value from the Account object, ensuring that the information is correctly displayed on both the Account and Contact records.

Community Votes1 vote
DSuggested
100%
Question 3 of 493

Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With previous sales automation applications, the company had slow adoption of the new solution.

Which three Sales Cloud deployment factors should be considered to help ensure adoption? (Choose three.)

Answer

Suggested Answer

The suggested answer is B, D, E.

To ensure the adoption of Sales Cloud across a global user base, it is vital to consider several deployment factors. Management communications are essential to clearly convey the benefits and importance of the new system, which fosters a supportive environment for users during the transition. The type of training delivered is crucial because it needs to effectively teach users how to utilize the new tools and processes. Lastly, training in the local language is important to overcome language barriers, ensuring that all users fully understand and can engage with the training material. These factors together facilitate a smoother transition and higher adoption rates.

Community Votes2 votes
BDESuggested
100%
Question 4 of 493

Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers.

Which two solutions should a consultant recommend to help product managers engage in sales deals? (Choose two.)

Answer

Suggested Answer

The suggested answer is C, D.

To help product managers engage in sales deals that are being delayed in the negotiation stage, it is important to provide them access to detailed information and facilitate effective communication with both the sales team and customers. Adding them to libraries containing files relevant to sales deals ensures they have all the necessary documents and resources (C). Creating a Chatter group enables continuous sharing of product information and easy communication among product managers, the sales team, and customers (D). These solutions help product managers stay informed and respond to product capability and roadmap questions effectively.

Community Votes4 votes
CDSuggested
50%
AD
50%
Question 5 of 493

Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team.

Which solution should the consultant recommend?

Answer

Suggested Answer

The suggested answer is A.

The correct solution for a publicly available website managed by a non-technical marketing team, which allows visitors to submit requests for information, is the Customer Community. Customer Communities are designed to engage with customers, partners, and employees in a scalable way and provide a user-friendly interface that can be easily managed without technical expertise.

Community Votes5 votes
ASuggested
100%

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