Certified Pega Business Architect (CPBA) 73V1

Here you have the best Pegasystems PEGACPBA73V1 practice exam questions

You have 48 total questions to study from
Each page has 5 questions, making a total of 10 pages
You can navigate through the pages using the buttons at the bottom
This questions were last updated on October 29, 2025
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Question 1 of 48

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?

Summarize the manager name column.

Group the manager name column.

Group the case ID column.

Summarize the case ID column.

Correct Answer: D

Question 2 of 48

You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose two.)

Configure all assignments to route to the service manager who then assigns the tasks to the specific team.

Configure routing to use business logic to assign tasks to the appropriate team using the type of service.

Configure single level approval routing to a supervisor who assigns the task to the specific team.

Configure routing to a skilled work group using the appropriate skill parameters for the selected service.

Correct Answer: A, D

Question 3 of 48

In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
Exam PEGACPBA73V1: Question 3 - Image 1

To meet this requirement, you apply a goal and deadline to the ___________________.

Case type

Schedule Interview process

Interview stage

Schedule Interview step

Correct Answer: D

Question 4 of 48

A manager has reviewed a case and has decided to increase the case urgency and escalate to HR. HR must review and respond within four business hours.
Which three configuration options are needed to enable the manager to satisfy the requirements? (Choose three.)

Provide notification to HR requesting urgency be increased.

Provide a service level for the HR assignment.

Provide escalation action to HR and resolve the case.

Provide a field for urgency adjustment.

Provide a local action to transfer the assignment to another queue.

Correct Answer: C, D, E

Question 5 of 48

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?

Add a Send Email step as an optional action.

Add a Send Email step and include all required parties.

Route the email to all the recipients in a Collect Information step.

Route an Approval step to the required parties.

Correct Answer: B