Cloud Services Expert Exam for Cloud Architects

Here you have the best Dell E20-920 practice exam questions

  • You have 105 total questions to study from
  • Each page has 5 questions, making a total of 21 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on October 12, 2025
  • This site is not affiliated with or endorsed by Dell.
Question 1 of 105
A company that provides cloud services has operation processes in place for service delivery. The following information is desired:
✑ Measure consumption against available resources
✑ Track usage thresholds
✑ Produce usage trending reports
What type of process would provide this information?
    Correct Answer: B

    Capacity Management is the appropriate process to provide the desired information. This process involves measuring consumption against available resources, tracking usage thresholds, and producing usage trending reports. These activities are crucial in ensuring that IT resources are used efficiently and can meet current and future demands.

Question 2 of 105
DRAG DROP -
A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process?
Select and Place:
Exam E20-920: Question 2 - Image 1
    Correct Answer:
    Exam E20-920: Question 2 - Image 2
Question 3 of 105
An organization is deploying services in a private cloud. Consumers are calling IT because they are seeing performance issues within the deployed services. How should IT troubleshoot and identify these performance issues?
    Correct Answer: B

Question 4 of 105
An organization is using a public cloud provider for IaaS instances. The organization has developed and deployed a web application within these instances. The organization wishes to formalize an SLA that specifies that the public cloud provider will:
Respond to infrastructure outages within 4 hours
✑ Offer multiple availability zones
✑ Ensure application up-time of 99.9%
✑ Provide monthly billing reports
Why would the public cloud provider disagree with these terms?
    Correct Answer: C

    Application up-time is ultimately the responsibility of the customer, not the cloud provider. The cloud provider can guarantee infrastructure up-time, but the specific functioning of the application itself depends on how it is developed and maintained by the organization using the IaaS instances.

Question 5 of 105
A company is in the process of utilizing exposed cloud computing APIs in order to access database, storage, and e-commerce capabilities for their cloud applications. Which type of APIs are these?
    Correct Answer: B

    These APIs fall under 'Service' types because they provide access to various functional capabilities like database, storage, and e-commerce, which are typically delivered as services in cloud computing environments.