Collaboration Communications Systems Engineer

Here you have the best Microsoft MS-721 practice exam questions

  • You have 146 total questions to study from
  • Each page has 5 questions, making a total of 30 pages
  • You can navigate through the pages using the buttons at the bottom
  • This questions were last updated on December 17, 2024
Question 1 of 146

HOTSPOT -

You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.contoso.com.

Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured to use the SBC.

Teams is configured to use dial plans that normalize any four-digit calls to E.164.

You have the following translation rule.

You need to ensure that calls to the legacy PBX pass only a four-digit extension.

How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

    Correct Answer:

Question 2 of 146

You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).

Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.

When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.

What is the cause of the issue?

    Correct Answer: A

    The online PSTN gateway being disabled would result in outbound PSTN calls failing while still allowing inbound PSTN calls, as the gateway needs to be operational to handle outbound call routing.

Question 3 of 146

The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.

Which two features should you implement? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

    Correct Answer: A, D

    To achieve the requirement of routing calls to multiple users and having calls route differently after business hours, 'call queues' and 'auto attendants' should be implemented. Call queues allow the sales department to distribute incoming calls to multiple users, ensuring that calls are handled in an orderly manner. Auto attendants can manage calls by providing automated responses and routing options based on the time of day, allowing the system to route calls differently after business hours.

Question 4 of 146

DRAG DROP -

You have a Microsoft Teams Phone deployment.

You need to create two call queues named CQ1 and CQ2. The solution must meet the following requirements:

CQ1 must balance incoming calls so that each call agent receives the same number of calls

Calls received by CQ2 must ring all call agents simultaneously

What should you configure for each requirement? To answer, drag the appropriate routing methods to the correct requirements. Each routing method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

    Correct Answer:

Question 5 of 146

You have a Microsoft Teams Phone deployment.

You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067.

You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.

What is a possible cause of the issue?

    Correct Answer: D

    The issue outlined in the question is related to TLS connectivity status being inactive, which indicates a problem with the secure connection between Microsoft Teams and the certified Session Border Controller (SBC). An inactive TLS connectivity status typically points to problems with the SSL/TLS certificates used by the SBC. Specifically, the SBC might be missing required root certificates, such as Baltimore or Digicert root certificates, which are essential for establishing a trusted TLS connection. Without these root certificates, the SBC cannot properly authenticate and encrypt the signaling traffic, leading to call placement issues. Therefore, ensuring the correct root certificates are present on the SBC is crucial to resolving this problem and establishing an active TLS connection.