Question 6 of 146

You have a Microsoft Teams Phone deployment that contains two users named User1 and User2.

User1 will be on leave for two weeks.

You need to redirect all calls to the phone number of User1 to the phone number of User2. The solution must minimize administrative effort.

What should you modify for User1?

    Correct Answer: C

    To redirect all calls for User1 to User2 during User1's leave, the call delegation settings for User1 should be modified. Call delegation allows you to assign another user to handle your calls, which is efficient and minimizes administrative effort.

Question 7 of 146

You have a Microsoft Teams Phone deployment.

You have a call queue named Customer Service.

You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.

Which three actions should you perform? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point.

    Correct Answer: A, B, D

    To meet the requirement of displaying the outbound calling name as Contoso and the caller ID showing the phone number of Customer Service for the agents in the call queue, you need to perform the following actions: First, you need to create a new caller ID policy, which can be done from the Microsoft Teams admin center. Second, set the Calling Party Name to the organization name, which will ensure that the outbound calling name appears as Contoso. Third, replace the caller ID with the resource account corresponding to the Customer Service call queue, so that the caller ID shows the correct phone number. These steps ensure that the specific requirements are met for the agents while leaving other users unaffected.

Question 8 of 146

DRAG DROP -

From the Microsoft Teams admin center, you add an operator to Operator Connect.

You need to enable users for Microsoft Teams Phone.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Correct Answer:

Question 9 of 146

Your company has offices in London and Vancouver

The company has a Teams Phone deployment that uses Calling Plans.

The London office contains a user named User1.

User1 moves from the London office to the Vancouver office.

You need to update the phone number and emergency location of User1 to match the new office.

What should you do first?

    Correct Answer: B

    First, you should modify the current Usage location for User1. This updates User1’s profile to reflect the new geographical location in Vancouver, ensuring that subsequent configurations like phone number and emergency location align with the regional regulations and settings of the Vancouver office.

Question 10 of 146

DRAG DROP -

Your company has offices throughout the United States.

The company is opening a new office in Scranton. The office will occupy two floors in the same building.

You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.

How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

    Correct Answer: