Here you have the best Microsoft MB6-897 practice exam questions
You manage a chain of retail stores and kiosks.
Retail kiosks stores report intermittent network connectivity issues.
You need to ensure that kiosks can perform shift and transaction operations when they are not connected to the companys main office.
What should you configure?
To ensure retail kiosks can perform shift and transaction operations when they are not connected to the company's main office, you should configure the Retail Store Scale Unit. This component of Dynamics 365 Commerce is designed to provide local data and functionality, allowing retail operations to continue smoothly even when the network connectivity to the main office is interrupted.
You need to create a call center.
Which three actions can you perform on the Call center form? Each correct answer presents a complete solution.
When configuring a call center, you can perform several actions on the Call center form. First, you can configure a product catalog, which is essential for managing the products you offer through the call center. Second, you can create scripts that appear in the sales order form, which helps guide call center agents during customer interactions. Third, you can create a channel, which is necessary for establishing the call center as a sales channel within your system. These actions are critical for setting up and managing a call center effectively.
You are configuring the Retail catalog approval workflow. You delegate and assign work items to workflow users.
You need to manually assign a new task to a user.
What should you do?
To manually assign a new task to a user in the context of a Retail catalog approval workflow, you should create a manual task, add it to the workflow temporarily, and remove it once the task is complete. This ensures that the task is integrated into the workflow process and can be tracked and managed within the system. Creating a new work item email template or workflow notification doesn't directly assign the task but merely informs the user, which does not fulfill the requirement to manually assign the task.
You create a new retail store. You are configuring sales tax for the store.
Which three actions should you perform? Each correct answer presents part of the solution.
To configure sales tax for a new retail store, you should set up a sales tax group to define the different taxes that will be used. Additionally, you should set up item sales tax groups to assign specific tax rates to different categories of products. Lastly, you need to assign a sales tax group to the store to ensure that the taxes are applied correctly to transactions.
You create an organizational hierarchy that groups retail stores by region. You are creating a retail store in
Microsoft Dynamics 365 for Retail.
You need to enforce the hierarchy.
Which two hierarchy purposes should you assign to the organizational hierarchy? Each correct answer presents part of the solution.
To enforce an organizational hierarchy for retail stores grouped by region in Microsoft Dynamics 365 for Retail, the appropriate hierarchy purposes should align with retail operations and data management. 'Retail reporting' is crucial as it pertains to generating reports specific to retail operations. 'Retail POS posting' is also essential since it handles the transactions and postings related to the point of sale systems. These two purposes ensure that the hierarchy effectively supports both operational and reporting requirements within the retail environment.