HOTSPOT -
You are reviewing business requirements documentation submitted by a company. The company provides audiovisual equipment for events in several different geographic regions. The company also provides technicians and engineers to support the equipment in some region.
The company plans to implement Dynamics 365 to meet the following business requirements:
✑ A monthly newsletter must be sent directly from the system.
✑ Cases and opportunities must be automatically scheduled to the most available and best qualified resources.
✑ Resource requirements must be automatically forecasted for service requests in the pipeline.
You need to recommend an out-of-the-box solution for each business requirement.
Which out-of-the-box solution should you recommend? To answer select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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