Slack Slack Certified Admin Practice Questions & Answers

Question 6 of 60

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

Limit the posting permissions to Org Admins, plus specific people.

Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.

Encourage employees to direct message the HR team with questions and confidential information.

Archive the channel and create a new channel to eliminate the noise.

Question 7 of 60

Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

There is a limit of ten org-wide channels, and this project would not necessitate creating one.

Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.

Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.

Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.

Question 8 of 60

The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?

Build custom apps for all the popular tools that send the alerts to one channel.

Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts-all channel for the relevant teams to monitor.

Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.

Send an announcement to the company reminding them to be more responsive when receiving alerts.

Question 9 of 60

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.

Question 10 of 60

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels:write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

Modify public channels

Upload files

Send messages as a member

Access group direct messages