Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.

Benefits and working conditions would be primarily the concern of which of the following?

In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the ___________ variables.

When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between "what is" and __________________.

Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?