Salesforce Platform User Experience Designer Exam Prep

Question 6 of 60

A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topics component to display content.
Which UI configuration should be used to further individualize each featured topic?

A.

Pick a custom color value for each featured topic.

B.

Choose from a list of Salesforce icons for each featured topic.

C.

Select and upload images that represent each featured topic.

Question 7 of 60

A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required.
Which Usability Heuristic is being used in this case?

A.

Error diagnosis and recovery

B.

Match between system and the real world

C.

Consistency and Standards

Question 8 of 60

Cloud Kicks wants to create a site for its customers to manage events regardless of the device they are using,
Which best practice should be used to provide this experience?

A.

Create a Lightning Web Component.

B.

Create a responsive user interface.

C.

Create a new page for each device.

Question 9 of 60

A UX Designer is evaluating whether to perform a moderated or unmoderated usability study on their prototype solution to gain user feedback.
Which reason would lead the designer to choose a moderated study?

A.

Sessions can be completed at any time and anywhere.

B.

It is less expensive and time-consuming to conduct.

C.

Follow-up questions can be asked to obtain further information about the issues participants may encounter.

Question 10 of 60

Cloud Kicks wants to use Paths for onboarding its sales representatives.
Which Path feature should be used to best guide users through key data points?

A.

Guidance center

B.

Key fields to complete before next Path stage

C.

Actions and recommendations component