An opportunity record, created with a close date of July 30, meets the criteria of a time-dependent workflow rule. The time-dependent action is scheduled for July

23.

What happens if the opportunity is edited before July 23 and no longer meets the criteria?

What must an administrator do when creating a record type?

The administrator at Universal Containers will create a custom field to track a specific Tier 2 support user on a case record.

What data type should be used when creating the custom field?

Universal Containers needs to synchronize data between Salesforce and an external financial system.

What should an administrator do to accomplish this?

Universal Containers uses web-to-case to convert support requests submitted through its website into cases. The support team would like Salesforce to automatically send an email containing password reset instructions to the customer when the case subject contains the words "forgot" and "password".

What does the administrator need to configure to meet this requirement?