Pegasystems PEGACPDC88V1 Practice Questions & Answers

Question 6 of 60

MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?

A.

Increase the business weight of the MyFone 14 Pro offer.

B.

Increase the starting propensity of the MyFone 14 Pro offer.

C.

Increase the context weight of the MyFone 14 Pro offer.

D.

Increase the business value of the MyFone 14 Pro offer.

Question 7 of 60

U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

A.

Suppression rules

B.

Suitability

C.

Applicability

D.

Eligibility

Question 8 of 60

U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?

A.

Similar customers do not qualify for the offer.

B.

Similar customers show interest in the offer.

C.

Similar customers purchase other offers.

D.

Similar customers ignore the offer.

Question 9 of 60

U+ Bank implemented a customer journey for its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the journey, and then received an offer that is not included in any journey.
Which statement explains the cause of this behavior?

A.

The bank implemented upweighting for the third stage.

B.

The customer was not eligible for the last stage of the journey and the system presented an offer outside the journey.

C.

The customer can be involved in only one active journey at a given moment.

D.

The customer always receives the most relevant action, even if an action is not a part of any journey.

Question 10 of 60

MyCo, a telecom company, wants to show mobile phone offers to customers who log in to their online store. The company decides to use Pega Customer Decision Hub™.
What information does the MyCo online store receive in response to the real-time container request by Customer Decision Hub?

A.

Only the action name and description

B.

Only the image location

C.

Only the image location and its placement type

D.

Only relevant action details and its treatment details