Technology

Operations

HR

None of the above

Initial task of replacing all IT related projects with RPA

Initial task of working out what methodology is going to be adhered to in the model

Initial task of reviewing what processes are to be automated

Initial task of assigning roles and responsibilities to all tasks across the automation programme

Provides a mechanism for ensuring a model is in place for the robots to eventually replace the human workforce so there is no seamless interaction

It provides the foundations for evolving the traditional Target Operating Model to embrace the robots and establish a seamless bi-directional flow of work between the human and the digital workforce

Enables IT to encompass RPA as a software offering as part of their suite and projects are therefore delivered by IT

Allows the organization to understand that eventually the digital workforce will replace the human workforce and the model enables the proceeding to begin in the replacement occurring

The Robotic Operating Model has been designed to integrate fully with our customer's incumbent change management systems, thereby removing the need for additional procedural and governance obligations

The Robotic Operating Model has been designed to ensure automated processes can be delivered in the quickest way possible without a governance or standards and can be deployed into an environment that has not operational constraints

The Robotic Operating Model has been designed to ensure additional methodologies, governances and a newly created organizational structures are in place to replace any current IT Project methodologies

None of the above

Enables humans to focus on higher value judgement-based decision making and customer relationship

Automations are quick to develop and deploy and components are reusable

Segregation of roles between development and operations

Process automation results in standardization of best practice