Question 6 of 65

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad
2. Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?
Answer

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The suggested answer is D.

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Question 7 of 65

Which of the following is the correct definition of a router?
Answer

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The suggested answer is A.

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Question 8 of 65

Andrew has updated his iPhone 4s to iOS 8. He has set a passcode and signed in to iCIoud. Andrew is trying to Handoff an email from his Mac to his iPhone.
Andrew's Mac is running OS X Yosemite and Bluetooth is on. Why is the Mail app not appearing in the corner of the iPhone lock screen?
Answer

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The suggested answer is D.

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Question 9 of 65

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain
Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?
Answer

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The suggested answer is C.

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Question 10 of 65

Select the key combinations used to access the Recovery System and Internet Recovery. SELECT TWO.
Answer

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The suggested answer is D, E.

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