ServiceNow CIS-SM Exam Dumps

Question 6 of 38

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

Port scan

Classification

Classification and Identification

Identification and Exploration

Correct Answer: D

In ServiceNow Discovery, the server RAM value is discovered during the Identification and Exploration phase. The identification phase helps to determine what kind of device is being discovered and the exploration phase goes deeper to gather detailed information about the device, including hardware specifics such as RAM.

Question 7 of 38

Which one of the following best describes the definition of an Entry Point?

A method by which a user interacts with a service or a CI interacts with another CI

A type of communication taking place between applications

A template of attributes that define a communication type between applications

A Host::Hosted on relation between CIs

Correct Answer: A

An Entry Point is best described as a method by which a user interacts with a service or a Configuration Item (CI) interacts with another CI. This definition encompasses the various ways users and CIs perform actions or requests, such as through user interfaces, API endpoints, or other interaction methods.

Question 8 of 38

In Service Mapping, when discovery is started, what is the execution strategy used to run Identification Sections?

Identification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed.

Identification Sections are executed randomly and the data gathered by the successful sections are merged.

Identification Sections are executed one by one in the order they are listed and the last section that is successful will be used.

Identification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase.

Correct Answer: D

In Service Mapping, Identification Sections are executed one by one in the order they are listed, and the process stops as soon as a match is found. This ensures an efficient and orderly discovery process, avoiding the complexity and potential conflicts of merging multiple results.

Question 9 of 38

Which one of the following Linux commands can be used by a non root user to return the process ID listening on port 8080?

sudo netstat -an -p TCP | grep :8080

sudo netstat -anp | grep :8080

netstat -anp | grep :8080

netstat -an -pid * | grep :8080

Correct Answer: C

A non-root user can use the command 'netstat -anp | grep :8080' to return the process ID listening on port 8080. The 'netstat' command with the '-a' option lists all active connections, '-n' shows numerical addresses, and '-p' displays the PID and the name of the program to which each socket belongs. Unlike the options with 'sudo', a non-root user does not need elevated privileges to run this command.

Question 10 of 38

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Correct Answer: A

Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload. This process ensures that the MID Server acts as an intermediary, executing commands and relaying results between the ServiceNow instance and the target device without making independent decisions.