Case Study -

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -

Fabrikam Inc. is a manufacturer of sanitation cleaning solutions and equipment including carpet/floor cleaners, pressure washers, scrubbers and vacuums.

Fabrikam Inc. is a single legal entity based in New York city.

Current environment. Products manufactured

Cleaning equipment -

floor cleaner

pressure washers

scrubbers

vacuums

Liquid cleaning solutions -

No scent -

Orange scent (subcontracted to a vendor named VendorA)

Pine scent (subcontracted to a vendor named VendorA)

The production quantity for the finished unscented liquid cleaning solution is 40-liters. IngredientC for unscented liquid cleaning solution is stored in inventory in 50-liter barrels and allocated in 50-liter increments. Two barrels of IngredientC are uses to produce a barrel of unscented liquid cleaning solution.

Current environment. Production sites

The Eastern United States facility manufactures equipment.

The Western United States facility manufactures liquid cleaning solutions.

Raw materials and finished products are stocked at the warehouse and distributed from the warehouse.

Current environment. Warehouse facilities

The warehouse consists of the following zones:

Requirements. Cleaning equipment manufacturing

You identify the following requirements for manufacturing cleaning equipment:

Production is Make to Stock and must be scheduled at an operational level.

Machine equipment is produced on an assembly line. Scheduling must be based on production orders.

Finished products must be packaged and shipped directly from the warehouse.

To reduce delivery times and excess inventory, equipment must be produced as needed.

The ability to schedule production must be based on resource capacity and the availability of required materials.

Production order operations must be scheduled to start only when capacity and materials are available at the same time and in the required quantities.

Requirements. Liquid cleaning solution manufacturing

Production is Make to Order and is scheduled at the job level. Products must be manufactured in batches.

Finished products must be packaged and shipped directly from the warehouse.

You must be able to calculate the estimated consumption of ingredients and ensure that the amount is divisible by the number of units the raw material is available.

Formula changes must be reviewed and approved. You must ensure that approved formulas cannot be deleted or edited. Approved formulas may be deactivated.

An ingredient used to manufacture unscented cleaning solution is defined as a restricted product. You must be able to automatically print a product safety data sheet (PSDS) with the packing slip for any order that includes unscented cleaning solution.

Production must be scheduled to start by date and time according to the order that is specified by the production route.

You must implement a scheduled Kanban rule that meets the following requirements:

Prevent overloading a work cell for scheduled Kanbans.

Visualize excess inventory in a supermarket.

Store products in supermarkets before they are consumed or shipped.

You must link relevant financial dimension data to the inventory transactions at each site to ensure that you can trace profit and loss figures directly to East site and West site respectively.

You must set up production operations for sub-contracting of Pine scent and Orange scent solution to VendorA to ensure that a purchase order is automatically created based on estimation of a production order.

Requirements. Costing -

The price of raw materials used for manufacturing unscented cleaning solution must be tracked based upon commodity exchange pricing. The margin and cost multiplier must be set up for commodity traded raw material.

You must set up cost calculation groups to ensure that indirect costs that originate in the manufacturing of finished goods are recognized and absorbed into the product cost.

The production manager needs to set up picking list journals and BOM item consumption.

Requirements. Reporting -

Production control parameters must be setup for reporting of automatic BOM and Route consumption.

You must create reports that include information about cost records and categories for items, and calculation formulas for indirect costs.

You must treat manufactured items as purchased items for cost roll-up purposes during BOM calculations and reporting.

You must configure automatic route consumption in connection with the automatic running of Report as finished.

Requirements. Inventory control -

You must not be required to track the lot number for items when you enter inventory information into the system. Lot numbers for items must be entered when items are picked from inventory.

Issues -

Users report the following issues:

The production manager observes that items are being deducted from inventory two times on production jobs. A shop supervisor mistakenly registers the process for assembling batteries for the pressure washers to Registered as prepared. You must reschedule the process for a future date.

Customer1 orders 20 barrels of unscented solution. The order is confirmed. Production must be scheduled to start on December 21 to meet the customers delivery deadline.

User2 reports that costs for manufactured items are twice as high as expected.

User1 reports that the formula for the liquid cleaning solution sometimes changes during production. You must enforce the policies regarding formula editing for current and future use.

You need to configure production control parameters for liquid cleaning solution manufacturing.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

DRAG DROP -

Case Study -

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -

Fabrikam Inc. is a manufacturer of sanitation cleaning solutions and equipment including carpet/floor cleaners, pressure washers, scrubbers and vacuums.

Fabrikam Inc. is a single legal entity based in New York city.

Current environment. Products manufactured

Cleaning equipment -

floor cleaner

pressure washers

scrubbers

vacuums

Liquid cleaning solutions -

No scent -

Orange scent (subcontracted to a vendor named VendorA)

Pine scent (subcontracted to a vendor named VendorA)

The production quantity for the finished unscented liquid cleaning solution is 40-liters. IngredientC for unscented liquid cleaning solution is stored in inventory in 50-liter barrels and allocated in 50-liter increments. Two barrels of IngredientC are uses to produce a barrel of unscented liquid cleaning solution.

Current environment. Production sites

The Eastern United States facility manufactures equipment.

The Western United States facility manufactures liquid cleaning solutions.

Raw materials and finished products are stocked at the warehouse and distributed from the warehouse.

Current environment. Warehouse facilities

The warehouse consists of the following zones:

Requirements. Cleaning equipment manufacturing

You identify the following requirements for manufacturing cleaning equipment:

Production is Make to Stock and must be scheduled at an operational level.

Machine equipment is produced on an assembly line. Scheduling must be based on production orders.

Finished products must be packaged and shipped directly from the warehouse.

To reduce delivery times and excess inventory, equipment must be produced as needed.

The ability to schedule production must be based on resource capacity and the availability of required materials.

Production order operations must be scheduled to start only when capacity and materials are available at the same time and in the required quantities.

Requirements. Liquid cleaning solution manufacturing

Production is Make to Order and is scheduled at the job level. Products must be manufactured in batches.

Finished products must be packaged and shipped directly from the warehouse.

You must be able to calculate the estimated consumption of ingredients and ensure that the amount is divisible by the number of units the raw material is available.

Formula changes must be reviewed and approved. You must ensure that approved formulas cannot be deleted or edited. Approved formulas may be deactivated.

An ingredient used to manufacture unscented cleaning solution is defined as a restricted product. You must be able to automatically print a product safety data sheet (PSDS) with the packing slip for any order that includes unscented cleaning solution.

Production must be scheduled to start by date and time according to the order that is specified by the production route.

You must implement a scheduled Kanban rule that meets the following requirements:

Prevent overloading a work cell for scheduled Kanbans.

Visualize excess inventory in a supermarket.

Store products in supermarkets before they are consumed or shipped.

You must link relevant financial dimension data to the inventory transactions at each site to ensure that you can trace profit and loss figures directly to East site and West site respectively.

You must set up production operations for sub-contracting of Pine scent and Orange scent solution to VendorA to ensure that a purchase order is automatically created based on estimation of a production order.

Requirements. Costing -

The price of raw materials used for manufacturing unscented cleaning solution must be tracked based upon commodity exchange pricing. The margin and cost multiplier must be set up for commodity traded raw material.

You must set up cost calculation groups to ensure that indirect costs that originate in the manufacturing of finished goods are recognized and absorbed into the product cost.

The production manager needs to set up picking list journals and BOM item consumption.

Requirements. Reporting -

Production control parameters must be setup for reporting of automatic BOM and Route consumption.

You must create reports that include information about cost records and categories for items, and calculation formulas for indirect costs.

You must treat manufactured items as purchased items for cost roll-up purposes during BOM calculations and reporting.

You must configure automatic route consumption in connection with the automatic running of Report as finished.

Requirements. Inventory control -

You must not be required to track the lot number for items when you enter inventory information into the system. Lot numbers for items must be entered when items are picked from inventory.

Issues -

Users report the following issues:

The production manager observes that items are being deducted from inventory two times on production jobs. A shop supervisor mistakenly registers the process for assembling batteries for the pressure washers to Registered as prepared. You must reschedule the process for a future date.

Customer1 orders 20 barrels of unscented solution. The order is confirmed. Production must be scheduled to start on December 21 to meet the customers delivery deadline.

User2 reports that costs for manufactured items are twice as high as expected.

User1 reports that the formula for the liquid cleaning solution sometimes changes during production. You must enforce the policies regarding formula editing for current and future use.

You need to implement the scheduled Kanban requirements.

Which rules should you use? To answer, drag the appropriate rules to the correct requirements. Each rule may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Case Study -

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -

Fabrikam Inc. is a manufacturer of sanitation cleaning solutions and equipment including carpet/floor cleaners, pressure washers, scrubbers and vacuums.

Fabrikam Inc. is a single legal entity based in New York city.

Current environment. Products manufactured

Cleaning equipment -

floor cleaner

pressure washers

scrubbers

vacuums

Liquid cleaning solutions -

No scent -

Orange scent (subcontracted to a vendor named VendorA)

Pine scent (subcontracted to a vendor named VendorA)

The production quantity for the finished unscented liquid cleaning solution is 40-liters. IngredientC for unscented liquid cleaning solution is stored in inventory in 50-liter barrels and allocated in 50-liter increments. Two barrels of IngredientC are uses to produce a barrel of unscented liquid cleaning solution.

Current environment. Production sites

The Eastern United States facility manufactures equipment.

The Western United States facility manufactures liquid cleaning solutions.

Raw materials and finished products are stocked at the warehouse and distributed from the warehouse.

Current environment. Warehouse facilities

The warehouse consists of the following zones:

Requirements. Cleaning equipment manufacturing

You identify the following requirements for manufacturing cleaning equipment:

Production is Make to Stock and must be scheduled at an operational level.

Machine equipment is produced on an assembly line. Scheduling must be based on production orders.

Finished products must be packaged and shipped directly from the warehouse.

To reduce delivery times and excess inventory, equipment must be produced as needed.

The ability to schedule production must be based on resource capacity and the availability of required materials.

Production order operations must be scheduled to start only when capacity and materials are available at the same time and in the required quantities.

Requirements. Liquid cleaning solution manufacturing

Production is Make to Order and is scheduled at the job level. Products must be manufactured in batches.

Finished products must be packaged and shipped directly from the warehouse.

You must be able to calculate the estimated consumption of ingredients and ensure that the amount is divisible by the number of units the raw material is available.

Formula changes must be reviewed and approved. You must ensure that approved formulas cannot be deleted or edited. Approved formulas may be deactivated.

An ingredient used to manufacture unscented cleaning solution is defined as a restricted product. You must be able to automatically print a product safety data sheet (PSDS) with the packing slip for any order that includes unscented cleaning solution.

Production must be scheduled to start by date and time according to the order that is specified by the production route.

You must implement a scheduled Kanban rule that meets the following requirements:

Prevent overloading a work cell for scheduled Kanbans.

Visualize excess inventory in a supermarket.

Store products in supermarkets before they are consumed or shipped.

You must link relevant financial dimension data to the inventory transactions at each site to ensure that you can trace profit and loss figures directly to East site and West site respectively.

You must set up production operations for sub-contracting of Pine scent and Orange scent solution to VendorA to ensure that a purchase order is automatically created based on estimation of a production order.

Requirements. Costing -

The price of raw materials used for manufacturing unscented cleaning solution must be tracked based upon commodity exchange pricing. The margin and cost multiplier must be set up for commodity traded raw material.

You must set up cost calculation groups to ensure that indirect costs that originate in the manufacturing of finished goods are recognized and absorbed into the product cost.

The production manager needs to set up picking list journals and BOM item consumption.

Requirements. Reporting -

Production control parameters must be setup for reporting of automatic BOM and Route consumption.

You must create reports that include information about cost records and categories for items, and calculation formulas for indirect costs.

You must treat manufactured items as purchased items for cost roll-up purposes during BOM calculations and reporting.

You must configure automatic route consumption in connection with the automatic running of Report as finished.

Requirements. Inventory control -

You must not be required to track the lot number for items when you enter inventory information into the system. Lot numbers for items must be entered when items are picked from inventory.

Issues -

Users report the following issues:

The production manager observes that items are being deducted from inventory two times on production jobs. A shop supervisor mistakenly registers the process for assembling batteries for the pressure washers to Registered as prepared. You must reschedule the process for a future date.

Customer1 orders 20 barrels of unscented solution. The order is confirmed. Production must be scheduled to start on December 21 to meet the customers delivery deadline.

User2 reports that costs for manufactured items are twice as high as expected.

User1 reports that the formula for the liquid cleaning solution sometimes changes during production. You must enforce the policies regarding formula editing for current and future use.

You need to plan scheduling for Customer1’s order of unscented solution.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

HOTSPOT -

Case Study -

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -

Fabrikam Inc. is a manufacturer of sanitation cleaning solutions and equipment including carpet/floor cleaners, pressure washers, scrubbers and vacuums.

Fabrikam Inc. is a single legal entity based in New York city.

Current environment. Products manufactured

Cleaning equipment -

floor cleaner

pressure washers

scrubbers

vacuums

Liquid cleaning solutions -

No scent -

Orange scent (subcontracted to a vendor named VendorA)

Pine scent (subcontracted to a vendor named VendorA)

The production quantity for the finished unscented liquid cleaning solution is 40-liters. IngredientC for unscented liquid cleaning solution is stored in inventory in 50-liter barrels and allocated in 50-liter increments. Two barrels of IngredientC are uses to produce a barrel of unscented liquid cleaning solution.

Current environment. Production sites

The Eastern United States facility manufactures equipment.

The Western United States facility manufactures liquid cleaning solutions.

Raw materials and finished products are stocked at the warehouse and distributed from the warehouse.

Current environment. Warehouse facilities

The warehouse consists of the following zones:

Requirements. Cleaning equipment manufacturing

You identify the following requirements for manufacturing cleaning equipment:

Production is Make to Stock and must be scheduled at an operational level.

Machine equipment is produced on an assembly line. Scheduling must be based on production orders.

Finished products must be packaged and shipped directly from the warehouse.

To reduce delivery times and excess inventory, equipment must be produced as needed.

The ability to schedule production must be based on resource capacity and the availability of required materials.

Production order operations must be scheduled to start only when capacity and materials are available at the same time and in the required quantities.

Requirements. Liquid cleaning solution manufacturing

Production is Make to Order and is scheduled at the job level. Products must be manufactured in batches.

Finished products must be packaged and shipped directly from the warehouse.

You must be able to calculate the estimated consumption of ingredients and ensure that the amount is divisible by the number of units the raw material is available.

Formula changes must be reviewed and approved. You must ensure that approved formulas cannot be deleted or edited. Approved formulas may be deactivated.

An ingredient used to manufacture unscented cleaning solution is defined as a restricted product. You must be able to automatically print a product safety data sheet (PSDS) with the packing slip for any order that includes unscented cleaning solution.

Production must be scheduled to start by date and time according to the order that is specified by the production route.

You must implement a scheduled Kanban rule that meets the following requirements:

Prevent overloading a work cell for scheduled Kanbans.

Visualize excess inventory in a supermarket.

Store products in supermarkets before they are consumed or shipped.

You must link relevant financial dimension data to the inventory transactions at each site to ensure that you can trace profit and loss figures directly to East site and West site respectively.

You must set up production operations for sub-contracting of Pine scent and Orange scent solution to VendorA to ensure that a purchase order is automatically created based on estimation of a production order.

Requirements. Costing -

The price of raw materials used for manufacturing unscented cleaning solution must be tracked based upon commodity exchange pricing. The margin and cost multiplier must be set up for commodity traded raw material.

You must set up cost calculation groups to ensure that indirect costs that originate in the manufacturing of finished goods are recognized and absorbed into the product cost.

The production manager needs to set up picking list journals and BOM item consumption.

Requirements. Reporting -

Production control parameters must be setup for reporting of automatic BOM and Route consumption.

You must create reports that include information about cost records and categories for items, and calculation formulas for indirect costs.

You must treat manufactured items as purchased items for cost roll-up purposes during BOM calculations and reporting.

You must configure automatic route consumption in connection with the automatic running of Report as finished.

Requirements. Inventory control -

You must not be required to track the lot number for items when you enter inventory information into the system. Lot numbers for items must be entered when items are picked from inventory.

Issues -

Users report the following issues:

The production manager observes that items are being deducted from inventory two times on production jobs. A shop supervisor mistakenly registers the process for assembling batteries for the pressure washers to Registered as prepared. You must reschedule the process for a future date.

Customer1 orders 20 barrels of unscented solution. The order is confirmed. Production must be scheduled to start on December 21 to meet the customers delivery deadline.

User2 reports that costs for manufactured items are twice as high as expected.

User1 reports that the formula for the liquid cleaning solution sometimes changes during production. You must enforce the policies regarding formula editing for current and future use.

You need to calculate estimated consumption of ingredients for liquid cleaning solution.

What is the consumption? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

HOTSPOT -

Case Study -

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study -

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background -

A manufacturing company produces custom configured-to-order motorcycles. The company plans to implement Dynamics 365 Supply Chain Management. The company contains one legal entity located in Missouri where all production and warehousing operations occur.

Customization options -

The custom motorcycles have a variety of selections that can be selected in the listed order by the end customer, including the following:

Current environment -

Customization restrictions -

The following restrictions on customizations are in place:

Green color can only be sold with the Legend Trim.

Orange color can be sold with the Sport or Legend Trim.

The ML seat must be included in the Legend package.

The MS seat must be included in the Sport package.

Manufacturing facilities -

The company includes the following manufacturing groups: Assembly and Plastic Molding. The Assembly group is responsible for assembling the motorcycles with purchased and manufactured goods. The Plastic Molding group is responsible for manufacture of all plastic parts used in the assembly area.

Motorcycle manufacturing -

The parts for the product assembly are picked from the warehouse and staged at the correct workstation by a warehouse operator for each production order.

Plastic manufacturing -

Plastic parts are molded using dyes that create multiple parts at once. The parts are machined in the same production process to remove excess plastic and add additional holes for assembly. Excess plastic is recycled back into the feedstock of the same color plastic chips for use in the molding process.

Metal parts -

Raw metal parts are purchased fully machined but without primer or paint. The parts are subcontracted to a vendor for primer and paint based upon the color requirements.

Facility -

The company has a single warehouse that supports both the assembly and plastic manufacturing areas. The warehouse consists of three aisles with 15 bins and three shelves. The facility has no Wi-Fi capacity but has hardwired terminal stations throughout the assembly production line

Transactions are currently completed by office staff. Raw materials transfer must support capacity constraints for paint and primer.

Requirements -

Sales orders -

The company has the following requirements for sales order:

During the configuration of a sales order, invalid combinations must be prevented.

Each configuration must create a unique bill of material (BOM) and Route based on options selected.

Sales pricing for the sales order must be based upon options selected.

Due to emissions regulations, the motorcycles cannot be sold to the state of California.

Motorcycle manufacturing -

The company has the following requirements for motorcycle manufacturing:

Schedule labor only at the labor pool level without machines by day.

Produce motorcycles within a scheduled day in any order.

Record actual production labor with start/stop times.

Record manager approval of labor entered prior to posting.

Post actual material consumption after production is finished.

Plastic manufacturing -

The company has the following requirements for motorcycle manufacturing

Schedule both labor and machines.

Adjust schedules by using a Gantt chart.

Backflush standard labor by operation.

Post actual material consumption at the start of production.

Track and allocate costs to the excess plastic.

Report multiple molded part numbers during the same production run.

Determine the correct mold to use on a production order.

Generate a batch number for each production order.

Metal parts -

The company has the following requirements for metal parts manufacturing:

Schedule shipments to the vendor for painting.

Receive painted parts into inventory from the vendor.

Track vendor inventory levels.

Defaults -

You must configure defaults for manufacturing execution production orders to meet the following requirements:

Ensure accuracy for production order pick list posting.

Ensure correct pick list creation.

Issues -

In the current system, the company cannot calculate overhead rates and determine the breakdown of material, labor, machine, and overhead costs for production.

The company is manually calculating an 8% overhead on materials and posting a journal manually.

You need to modify the production order defaults for the manufacturing execution production order Start process.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.