Which type of catalog item should be used to create an incident record from the portal?
Which type of catalog item should be used to create an incident record from the portal?
To create an incident record from the portal, a Record Producer should be used. A Record Producer is a type of catalog item that allows users to create task-based records such as incident records directly from the service catalog. It simplifies the process for end users by providing a user-friendly interface for entering the necessary information to generate a new task or incident.
correct
correct is D
correct
D is correct- A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog.
D - record producer seems to be the most widely used answer from catalog questions
correct answer is D.