If you create a control manually and later decide to create them automatically, what will be the result?
If you create a control manually and later decide to create them automatically, what will be the result?
ServiceNow identifies the control and does not create a duplicate when you switch from manually creating a control to automatically creating them. This is to ensure that no redundant controls are generated in the system, maintaining consistency and avoiding unnecessary duplications.
Tested in my PDI
I did it, I've created a control (using "Inherit from control objective" check) in the control objective and after that i check the "Creates controls automatically" and i've assigned the Entity Type which contains the entity assigned before on the Control manually created. What was the Result? Servicenow doesn't create a duplicate.
I believe its C, yet not 100% sure. It would skip creating a duplicate if the first one was also automatically created, but since its manually made I believe the system just creates another one and I do not believe a notification is sendt.
Agreed and validated in the learning lab instance. Ensure a policy is not published. Create manual control for some of the planned entities and create controls automatically through Control Objectives. When you run the "GRC profile Generation" scheduled job, duplicate controls are created. No notifications are being generated to the entity or control owner.