Which service types can be managed through the scope of Service Portfolio Management? (Choose two.)
Which service types can be managed through the scope of Service Portfolio Management? (Choose two.)
The two service types that can be managed through the scope of Service Portfolio Management are Technical services and Business services. Technical services refer to the underlying infrastructure and technology required to run applications and processes, while Business services relate to the delivery of specific business outcomes to the customers. Application services are generally managed under IT operations management rather than Service Portfolio Management.
IT Service Management (ITSM) Implementation - Vancouver - page 75 The two service types that are managed through Service Portfolio Management are: * Technical service; * Business service:
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IT Service Management (ITSM) Implementation - Vancouver - page 75 service portfolio managment: business service, technichal service. it operations managment: application service.