In the base ServiceNow platform, the Human Resources General Knowledge base has Can Contribute User Criteria set to Users with the [sn_hr_core.kb_write] role.
If a Knowledge article in the Human Resources General Knowledge base has no Can Contribute User Criteria set, what is the minimum role a user would need to edit the article?
If a Knowledge article in the Human Resources General Knowledge base has no Can Contribute User Criteria set, the minimum role a user would need to edit the article is determined by the Can Contribute User Criteria of the knowledge base itself. Since the base ServiceNow platform has the Human Resources General Knowledge base Can Contribute User Criteria set to users with the [sn_hr_core.kb_write] role, the minimum role required to edit the article would be KB Writer [sn_hr_core.kb_writer].
The correct answer is D. The Can/Cannot Contribute user criteria are available only for knowledge bases. You can configure the Can/Cannot Read user criteria at the knowledge articles level. When the article doesn't have User criteria set, then the user criteria of the knowledge base are evaluated. In this scenario, the Knowledge Base was configured with the [sn_hr_core.kb_writer] role in the Can Contribute User Criteria. Reference: https://docs.servicenow.com/csh?topicname=user-access-knowledge.html&version=latest
D is correct as it is asking minimum role.
D is the minimum role required
correct