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CIS-FSM Exam - Question 25


Which mobile application does field service use?

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Correct Answer: B

The mobile application used in field service is 'Mobile Agent.' This application is designed to help field service agents manage their tasks, locate equipment, handle work orders, and perform other field service tasks efficiently.

Discussion

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foofers
Jun 29, 2024

The answer is B https://docs.servicenow.com/en-US/bundle/utah-field-service-management/page/product/field-service-management/concept/work-offline-fieldservice-mobile.html

FM5
Aug 1, 2024

Answer is "Now Mobile Agent" which indicates it is B

SivaSelvakumarOption: A
Aug 16, 2024

Now Mobile Application

6e3b0a4Option: B
Dec 9, 2024

I've implemented, it's B.

cricostaOption: B
Feb 4, 2025

Now Mobile Agent

alecks_
Nov 17, 2024

I used this in a project and from the apple app store it is called, ServiceNow Agent. It has the word mobile on the image but based off the name, I would go with Mobile Agent as the best answer.

5dd34d8Option: A
Apr 24, 2025

The Now Mobile Agent application is specifically designed to provide field service technicians with access to and interaction with their data, even in areas with limited or no internet connectivity. It allows them to manage work orders, access customer information, and track tasks, even when offline.